Arena Concessions Supervisor - Lead Fast-Paced Guest Service

Casino Gaming Institute Inc; Detroit (MI); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Sportservice at Little Caesars Arena in Detroit, Michigan is seeking a Concessions Supervisor to lead team members and deliver guest service during game day events.

The role emphasizes training, supervision, and daily ordering for concessions across the venue, with evening, weekend, and event shifts; no college degree required and benefits including weekly pay and opportunities for advancement.

Qualifications

• Experience in food and beverage required.
• Minimum of 2 years of supervisory experience.
• Ability to direct employees and enforce rules.
• Ability to anticipate and fulfill guest needs in a fast-paced environment.
• No college degree required.

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Assist with set up and closing procedures for all assigned locations
• Place food and beverage orders for concessions locations daily
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Skills

Supervisory experience

Food & beverage experience

Guest service

Training & directing staff

Fast-paced environment adaptability

Tools

Cash handling / POS

Job description

Delaware North Sportservice at Little Caesars Arena in Detroit, Michigan is seeking a Concessions Supervisor to lead team members and deliver guest service during game day events.

The role emphasizes training, supervision, and daily ordering for concessions across the venue, with evening, weekend, and event shifts; no college degree required and benefits including weekly pay and opportunities for advancement.