Arena Bar & Concessions Operations Lead

Ruth Eckerd Hall, Inc.; Clearwater (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Ruth Eckerd Hall, Inc. is seeking a Bar & Concessions Manager to oversee all bar and concession operations across venues, ensuring high service standards and budget goals. You will lead procurement, inventory control, and vendor relations while supervising bar and concessions staff.

This full-time role requires experience in hospitality, supervisory skills, and knowledge of health regulations. You will coordinate stand operations, manage schedules, and support special events with a focus on

Qualifications

• Two-year college degree or equivalent education and experience in the field.
• ServSafe Certified or willing to complete and pass the necessary exam to become certified.
• Three years’ experience in hospitality industry preferred.
• Two years’ supervisory experience with demonstrated leadership skills.
• Stadium, arena, and/or Amphitheatre experience preferred.

Responsibilities

• Develop and collaborate with team in the creation of new concession offerings to enhance the dining experience for guests, including consideration of emerging trends and tastes.
• Supervise concession and bar staff including hiring, training, scheduling, development and direction to maintain and exceed service standards and goals.
• Manage inventory including placement of weekly product orders, verifying deliveries, ensuring operational controls and reconciling purchase orders and monthly inventory counts.
• Manage vendor relations with multiple suppliers of alcohol, wine, soft drinks, dry goods and concessions food including sponsorship partners.
• Ensure clear communication within the concessions team and with other F&B team members to support the overall customer experience.
• Stock bars and concessions with product according to par levels.
• Review stand sheets for accuracy.
• Manage all concession labor aspects including forecasting, tip allocations, cash handling procedures and timecard approvals.
• Reconcile sales with receipts and inventory at each point of sale at shift end.
• Coordinate maintenance of house and external concessions equipment.
• Transport product and equipment to additional venues and offsite events.
• Log and monitor alcohol service violations by bar staff to support responsible pour guidelines.
• Serve as liaison to Point of Sale vendor for troubleshooting and service issues.
• Troubleshoot and manage refund transactions for customer service.
• Serve as resource for special events assisting other departments with their service goals.
• Other duties as assigned.

Skills

Procurement

Cost management

Staffing

Performance management

Operational planning

Communication

Teamwork

Multi-tasking

ADA knowledge

Excel

Outlook

Word

Education

Two-year college degree or equivalent

ServSafe Certification or willingness to obtain

Tools

Point of Sale system

Inventory management software

Job description

Ruth Eckerd Hall, Inc. is seeking a Bar & Concessions Manager to oversee all bar and concession operations across venues, ensuring high service standards and budget goals. You will lead procurement, inventory control, and vendor relations while supervising bar and concessions staff.

This full-time role requires experience in hospitality, supervisory skills, and knowledge of health regulations. You will coordinate stand operations, manage schedules, and support special events with a focus on