Area Warranty Supervisor: Lead Team & Quality

Taylor Morrison Inc.; Florida; On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health Care

401(k) Matching

Flexible Spending Accounts

Vacation & Holidays

Tuition Reimbursement

Employee Assistance Program

Job summary

Taylor Morrison Inc. is seeking an Area Warranty Supervisor in Florida to lead our warranty team and maintain strong relationships with customers. You will oversee day-to-day ticket handling, drive process improvements, and support negotiations with trade partners.

The role emphasizes exceptional communication, scheduling, and leadership, with a focus on delivering outstanding post-close service and maintaining Taylor Morrison standards across designated communities.

Qualifications

• Minimum 2+ years in customer service in homebuilding industry; supervisory experience preferred.
• Excellent communication and follow-up skills; strong relationship-building abilities.

Responsibilities

• Supervise designated warranty team members to ensure high-quality service.
• Oversee daily ticket completion and customer satisfaction for warranty work.
• Assist with hiring, training, and retention of Customer Service Reps.

Skills

Customer service

Supervisory/management

Communication

Relationship building

Scheduling

Education

College degree

Job description

Taylor Morrison Inc. is seeking an Area Warranty Supervisor in Florida to lead our warranty team and maintain strong relationships with customers. You will oversee day-to-day ticket handling, drive process improvements, and support negotiations with trade partners.

The role emphasizes exceptional communication, scheduling, and leadership, with a focus on delivering outstanding post-close service and maintaining Taylor Morrison standards across designated communities.