Area Supervisor - Store Leadership & Ops

Ross Stores, Inc.; Lakeland (FL); On-site; USD 38,000 - 64,000; Full time

Job summary

Ross Stores, Inc. in Lakeland, FL is seeking an Area Supervisor to lead a store area, supervise associates, and ensure smooth operations and a friendly, easy-to-shop environment.

You will oversee merchandising, front-end procedures, safety, loss prevention, scheduling, and training while upholding Ross standards. Evening and weekend availability required; prior supervisory experience preferred.

Qualifications

• Excellent verbal communication and active listening skills.
• Fluency in English required.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations for transactions and attendance.
• Willingness to work evenings and weekends.

Responsibilities

• Open and close the store; supervise Associates and ensure a friendly, easy-to-shop environment.
• Maintain proper merchandise presentation and clean work areas.
• Support loss prevention and safety protocols on the sales floor and stockrooms.
• Lead front-end operations, coaching cashiers and managing line flow to reduce wait times.
• Train and develop Associates; monitor schedules and payroll administration as assigned.

Skills

Verbal communication

English fluency

Supervisory experience

Customer service

POS familiarity

Basic math

Team leadership

Tools

POS systems

Job description

Ross Stores, Inc. in Lakeland, FL is seeking an Area Supervisor to lead a store area, supervise associates, and ensure smooth operations and a friendly, easy-to-shop environment.

You will oversee merchandising, front-end procedures, safety, loss prevention, scheduling, and training while upholding Ross standards. Evening and weekend availability required; prior supervisory experience preferred.