Area Supervisor (South Elgin, IL)

Northern Lights & Jdh Contracting; South Elgin (IL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Vacation and holidays

Benefits: Medical, Dental, Vision, STD

Job summary

Northern Lights Locating and Inspection is seeking an Area Supervisor - Locate in South Elgin, IL. The role involves monitoring tickets, coordinating locator teams, and ensuring quality while traveling as needed.

You will train new locators, review timecards, support safety initiatives, and help manage field operations to maintain efficiency and morale.

Qualifications

• Attention to detail required.
• Willingness to travel 75%+.
• Strong troubleshooting and problem-solving skills.
• Expertise in the locating industry.
• Teamwork mindset and collaborative approach.
• Good verbal and written communication.
• Knowledge of Northern Lights policies.
• Able to pass a drug screen; valid driver's license; DOT physical eligibility.

Responsibilities

• Monitor tickets in the Northern Lights portal and allocate flow for efficiency.
• Supervise locators and assist with personnel issues with HR support.
• Review and approve timecards; coordinate vacation schedules.
• Support safety initiatives and calibration/documentation of equipment.
• Train new locators and assist with field audits and meet-ups.
• Maintain morale and coordinate coverage in high-volume periods.

Skills

Attention to Detail

Willingness to Travel

Troubleshooting

Locating industry expertise

Teamwork

Communication skills

Policy knowledge

Drug screening readiness

Driver's license & DOT readiness

Job description

Job Details:

Job Location: South Elgin, IL - South Elgin, IL 30177, Salary Range: $70000.00 - $75000.00 Salary, AREA SUPERVISOR - LOCATE

STATUS: Full Time, Employee

RELEVANT WORK EXPERIENCE: Experience in locating required and supervisor experience required Reports to: Regional Supervisor Locating Services Direct Reports: Locate Technicians

JOB SUMMARY:

• Monitoring tickets throughout each day on the Northern Lights portal and trading/moving them as needed to accommodate volume and efficiency
• Locate a designated area or where help is needed to regulate volume and maintain customer quality
• Assist with monthly field and computer audits as directed by the Regional Supervisor
• Monitoring hours through Clock Shark each day
• Thoroughly read emails, checking emails/text messages often, acknowledge and follow up on emails that are sent to you
• Keep your phone on you and be available 24/7 with assistance
• Supervise locators / handle personnel issues with assistance from management and HR (as needed)
• Timecard Review and approval Sunday evenings via email to the Regional Supervisor
• Coordination of vacation schedules
• Support team members with daily issues/concerns
• Maintain and boost morale with locators in the field
• Locate in areas that need assistance or troubled specific locates
• Determine the working hours of locators so that ticket volume can be managed.
• Assist with shooting difficult locates – "schedule and assist with Meet-up".
• Responsible for equipment calibration and documentation of calibration.
• First level - damage/damage reports initial documentation
• Training new locators
• Support safety initiatives per company policy

PERSONAL ATTRIBUTES:

• Self-motivated and able to learn quickly
• Team-oriented and have exemplary character
• Safety focused
• Strong Communication

NORTHERN LIGHTS OFFERS:

• Competitive pay
• Paid Holidays and Vacation Time.
• Affordable benefits include Medical, Dental, Vision, STD, LTD, and Life Insurance
• 401(k) Plan - with match!

Northern Lights Locating and Inspection is an Equal Opportunity Employer.

Qualifications: JOB REQUIREMENTS

• Attention to Detail
• Willingness to Travel (75% +)
• Excellent troubleshooting and problem-solving skills.
• Expertise in the locating industry
• Ability to maintain a consistent teamwork mentality.
• Knowledge of Northern lights policies.
• Good verbal and written communication skills.
• Able to pass a drug screen
• Must have a valid Driver's License and the ability to obtain a DOT physical certification.