Area Supervisor, Medical Records, Release of Information

MRO Corporation; Cleveland (OH); Sur place; USD 51 000 - 69 000; Plein temps

Résumé du poste

MRO Corporation is seeking an Area Supervisor to manage ROI Specialists across client sites, ensuring schedules, compliance with client policies and federal/state regulations. The role requires supervising workflow, covering peaks, and performing QA monitoring while supporting the Area Manager.

Qualifications include a relevant health information management or business degree and at least 1 year of supervisory experience, plus HIPAA knowledge and strong MS Office skills.

Qualifications

• High School Diploma or GED required.
• Bachelor’s or Associate degree in HIM, Business Admin, or health field preferred.
• 1 year supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy standards required.
• Excellent written and interpersonal communication skills.
• Proficiency in Microsoft Office applications.

Responsabilités

• Oversee workflow and scheduling for ROI Specialists across client sites.
• Cover peak periods and vacancies; manage PTO approvals.
• Perform QA monitoring and productivity reviews.
• Provide performance feedback under Area Manager guidance.
• Promote customer service and professional conduct.

Connaissances

Written communication

Interpersonal skills

Customer service

HIPAA knowledge

Microsoft Office

Formation

Bachelor's degree in HIM/Health-related field or Business Admin

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Overview

The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.

Responsibilities

• Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
• Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
• Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.
• Performs Quality Assurance monitoring of work performance for the ROI Specialists.
• In conjunction with and under the direction of the Area Manager, conducts productivity and work performance reviews for ROI Specialist in accordance with MRO/customer policies and procedures and Federal/State law.
• In conjunction with and under the direction of the Area Manager, monitors performance and provides performance feedback for ROI Specialists.
• Manages employee schedules and approves bi-weekly payroll to include approval of PTO requests
• Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
• Provides support to the Area Manager as needed.

Qualifications

• High School Diploma/GED required.
• Bachelor's and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
• 1 years supervisory/management experience in acute care setting.
• Knowledge of HIPAA privacy information standards required.
• Demonstrates excellence in written communication and interpersonal skills.
• Proficiency in Microsoft Office Applications required.

*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Total CompensationBase pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary RangeIt is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

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Pay Range

USD $51,000.00 - USD $69,000.00 /Yr.