Area Supervisor: Lead Store Ops & Merchandising

Ross Stores, Inc.; Fond du Lac (WI); On-site; USD 24,796 - 35,817; Full time

Job summary

Ross Stores, Inc. in Fond du Lac, WI, is seeking an Area Supervisor to lead a defined store area and supervise operations when on duty. You will open and close the store, manage Associates, and maintain a welcoming, organized, and safe shopping environment.

You will ensure proper merchandising, loss prevention, and front-end performance while adhering to company policies. The role emphasizes teamwork, customer service, and leadership in a fast-paced retail setting.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Availability to work evenings and weekends.

Responsibilities

• Open and close the store, supervise Associates, and maintain a friendly, easy-to-shop environment.
• Ensure proper merchandise presentation and keep the work area clean and organized at all times.
• Execute and supervise company operational processes as needed.
• Maintain safety and security, including alarm checks and cash handling procedures.
• Provide strong customer service, teamwork, and leadership to support store performance.

Skills

Verbal communication

English fluency

Customer service experience

Supervisory experience

POS familiarity

Basic math skills

Evenings and weekends availability

Job description

Ross Stores, Inc. in Fond du Lac, WI, is seeking an Area Supervisor to lead a defined store area and supervise operations when on duty. You will open and close the store, manage Associates, and maintain a welcoming, organized, and safe shopping environment.

You will ensure proper merchandising, loss prevention, and front-end performance while adhering to company policies. The role emphasizes teamwork, customer service, and leadership in a fast-paced retail setting.