Area Supervisor

Ross Stores/DDs Discount Northglenn; Northglenn (CO); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht einen engagierten Mitarbeiter, der für die Gewährleistung von Sicherheit und Kundenservice verantwortlich ist. In dieser Rolle sind Sie für die Überwachung des Verkaufsbereichs, die Schulung von Mitarbeitern und die Einhaltung von Merchandising-Standards zuständig. Sie tragen dazu bei, eine positive Markenrepräsentation zu fördern und sicherzustellen, dass das Geschäft sauber und gut organisiert ist. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Ausgezeichnete Kommunikationsfähigkeiten und Erfahrung im Kundenservice.
• Vertrautheit mit POS-Systemen und grundlegenden Mathematikfähigkeiten.

Responsibilities

• Sicherstellen einer sicheren Einkaufsumgebung und Berichterstattung über unsichere Bedingungen.
• Schulung des Personals zu Kassen- und Front-End-Verfahren.

Skills

Kommunikationsfähigkeiten

Kundenservice

Überwachungserfahrung

POS-Systeme

Education

Abgeschlossene Schulausbildung

Tools

POS-Systeme

Job description

About the Job

This job description outlines the responsibilities, qualifications, and expectations for the position, structured with clear headings and detailed bullet points for readability.

ESSENTIAL FUNCTIONS:

Maintaining Safe & Secure Environments:

• Understand that safety is the top priority and practice safe behaviors consistently.
• Maintain high awareness on the sales floor to ensure a safe shopping environment, reporting unsafe conditions promptly.
• Secure the building, including managing entrance/exit control, EAS devices, Cash Office security, and other security measures.
• Ensure clear egress to emergency exits by removing clutter.
• Prioritize customer safety through accident prevention, reporting, and emergency procedures.
• Test fire alarm systems regularly and respond to alarms as needed.

Customer Service:

• Treat all customers, associates, and leaders with respect and professionalism.

Personal and Store Brand:

• Represent the company brand positively and maintain a professional appearance.
• Keep store areas clean, well-maintained, and merchandised to standard.
• Ensure the cleanliness of restrooms and manage daily trash removal.

General Merchandising:

• Complete recovery, sizing, and markdowns according to standards.
• Handle merchandise receiving, processing, and organization efficiently.
• Manage back-stock, reduce damage loss, and ensure compliance with presentation guidelines.

Loss Prevention:

• Follow Loss Prevention programs, safeguard confidential information, and maintain PVM system.
• Conduct package inspections and execute company best practices for productivity.

Front End Supervision and Operations:

• Maximize productivity, manage lines, and ensure equipment functionality.
• Train staff on cash registers and front-end procedures.

Fitting Rooms:

• Maintain cleanliness and proper tagging of garments.

Administrative Duties:

• Manage cash pulls, deposits, payroll, and other administrative tasks as assigned.

COMPETENCIES:

• Manage work processes, build talent, collaborate, and communicate effectively.

QUALIFICATIONS AND SKILLS:

• Excellent communication skills, prior customer service and supervisory experience preferred.
• Familiarity with POS systems, basic math skills, and availability for evenings/weekends.

PHYSICAL REQUIREMENTS/ADA:

• Ability to use store equipment and spend significant time standing, walking, and lifting.

SUPERVISORY RESPONSIBILITIES:

• Retail associates and stockroom leads (if applicable).

DISCLAIMER:

This description summarizes primary duties and may change. Ross is an equal opportunity employer committed to diversity and lawful employment practices.