Area Supervisor

Ross Stores/DDs Discount Northglenn; Greeley (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated individual to join their team in Greeley, Colorado. This role involves maintaining a safe environment, delivering exceptional customer service, and supporting various store operations. The ideal candidate will prioritize safety, manage customer interactions with professionalism, and ensure the store's appearance aligns with company standards. If you thrive in a dynamic retail setting and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Strong verbal communication and customer service skills are essential.
• Experience in supervisory roles is preferred.

Responsibilities

• Maintain safety and security in the store environment.
• Deliver excellent customer service and support store operations.

Skills

Verbal Communication

Customer Service

Supervisory Experience

Familiarity with POS Systems

Basic Math Skills

Job description

About the Job

We are seeking a dedicated individual to join our team. The ideal candidate will be responsible for maintaining a safe environment, delivering excellent customer service, and supporting store operations.

ESSENTIAL FUNCTIONS:

Maintaining Safe & Secure Environments:

• Prioritize safety and practice safe behaviors consistently.
• Maintain awareness on the sales floor, report unsafe conditions.
• Secure the building, check electronic surveillance devices, and manage security of the Cash Office and entrances/exits.
• Ensure clear egress to emergency exits and maintain fire alarm systems.

Customer Service:

• Treat all customers, associates, and leaders with respect and professionalism.

Personal and Store Brand:

• Represent the company brand, maintain a professional appearance, and keep store areas clean and well-maintained.

General Merchandising:

• Complete recovery, sizing, markdowns, and merchandise processing efficiently.
• Manage merchandise receipt, organization, and back-stock security.

Loss Prevention:

• Follow loss prevention programs, safeguard confidential information, and conduct inspections.

Front End Supervision and Operations:

• Maximize productivity, manage customer lines, and train associates on cash register operations.

Fitting Rooms:

• Maintain cleanliness, audit tags, and ensure merchandise return compliance.

Administrative Duties:

• Handle cash pulls, bank deposits, payroll, and other store management tasks.

COMPETENCIES:

• Work process management, business acumen, planning, talent building, collaboration, leadership, communication, accountability.

QUALIFICATIONS AND SKILLS:

• Strong verbal communication, fluency in English, customer service and supervisory experience preferred, familiarity with POS systems, basic math skills, flexibility to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:

• Ability to operate store equipment, stand/walk for long periods, lift up to 25 lbs, and perform physical tasks as required.

SUPERVISORY RESPONSIBILITIES:

• Retail associates, stockroom leads (if applicable).

DISCLAIMER:

This job description summarizes primary duties and responsibilities and may change at management's discretion. Ross is an equal opportunity employer committed to diversity and lawful employment practices.