Area Service Operations Manager

Kodiak Gas Services LLC; Town of Texas (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Kodiak Gas Services LLC seeks a first-level operations leader to supervise Field Service Technicians and the operation of compressor packages and equipment within an Area. You will coordinate with the Supervisor and Technicians to troubleshoot, ensure safe, efficient day-to-day operations, and build strong customer relationships.

The role emphasizes guiding technicians, overseeing maintenance, and managing regional performance, travel, and call-outs as needed.

Qualifications

• Communication and customer service skills OEM, trade school, or comparable work experience in a related field/industry
• Day-to-day completion of job responsibilities with minimal supervision
• Strong mechanical intuition or ability
• Comprehension of OEM and miscellaneous technical manuals, literature, and programs
• Operation of commercial vehicles and cranes
• Valid driver license with a Motor Vehicle Record (MVR) within the acceptable parameters of company policy
• Ability to troubleshoot electrical issues
• Microsoft Office suite (excel, word, outlook)
• Valid Driver’s License, with Motor Vehicle Record (MVR) within the acceptable parameters of Company Policy, required.
• Ability to read, write, speak, and understand English
• Minimum 4 years' gas compression experience operating position required

Responsibilities

• Provide guidance to Supervisors and Technicians
• Hire, train, and develop Technicians and Supervisors
• Assess performance of Technicians and Supervisors and provide performance improvement plans when possible
• Perform and schedule routine maintenance and repair on equipment
• Ensure guarantee of 98% mechanical availability
• Participate in HSE meetings and safety standards implementation in operations
• Collect, record, and approve data (service report, GFS, Ops, runtime reports)
• Oversee the maintenance and assist with the movement of equipment
• Respect and maintain property including vehicles, tools and equipment
• Ensure all equipment is in clean and presentable condition
• The ability to work weekends, holidays and potential overtime. Must be willing to respond to call-outs and travel.
• Complete necessary business reporting on Field team efficiency
• Act as a subject matter expert in unit processes and procedures
• Ensure team is working effectively with one another to maintain units
• Ensure any customer specific needs are met during maintenance
• Report and quickly resolve any unit issues
• Analyze customer feedback for process improvement opportunities
• Communicate clearly and frequently with other Operations teams
• Manage competing demands and efficiently prioritizes tasks
• Work across areas and regions seamlessly
• Report to Regional Manager of Operations on key metrics
• Manage monthly oil sample program, ensure samples are taken and processed accordingly
• Interact with Kodiak Sales team and attend customer meetings as needed
• Ensures assigned office buildings are maintained and kept clean
• Ensures environmental controls are maintained (waste, oil, oil filters, scrap iron, etc.)
• Responsible for the Area’s financial performance and understands financial reports
• Perform any additional, miscellaneous tasks as delegated

Skills

Leadership

Communication

Customer service

Mechanical intuition

Education

OEM, trade school or related experience

Tools

Microsoft Office

Caterpillar training

Ariel Performance training

Compressor training

Job description

Kodiak Gas Services LLC seeks a first-level operations leader to supervise Field Service Technicians and the operation of compressor packages and equipment within an Area. You will coordinate with the Supervisor and Technicians to troubleshoot, ensure safe, efficient day-to-day operations, and build strong customer relationships.

The role emphasizes guiding technicians, overseeing maintenance, and managing regional performance, travel, and call-outs as needed.