Area Sales Manager (2580)

DRB Homes; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Paycom - ATS in Charlotte, NC is seeking an Associate Sales Manager to lead on-site sales teams across communities, drive division goals, and ensure customer satisfaction.

The role requires a Bachelor’s in Business/Marketing or five years in new home sales, plus a valid real estate license. You will coach staff, manage contracts, coordinate pricing, and collaborate with marketing on advertising.

Qualifications

• Bachelor’s degree in Business, Marketing, or Sales or five years of new home sales experience, or equivalent.
• Licensed Real Estate Agent as required by law.

Responsibilities

• Meet or exceed division sales goals and coach staff to close deals.
• Manage on-site sales staff for multiple communities.
• Assist in recruiting, training, evaluating, mentoring and retaining staff.
• Ensure proper staffing and conduct on-site reviews and evaluations.
• Oversee contract processes and pricing guidelines; manage change orders.
• Coordinate advertising/marketing needs and branding for communities.
• Travel to off-site events and division communities; valid driver’s license required.

Skills

Verbal communication

Written communication

Presentation skills

Negotiation

Problem solving

Organizational skills

Interpersonal skills

Customer service

Leadership

Education

Bachelor’s degree in Business/Marketing or Sales

Real Estate License (required by law)

Job description

Job Details: Job Location: Charlotte Division - Charlotte, NC 28277, JOB PURPOSE: The role of the ASM is to support the demands and needs of the sales team through the guidance and direction of the VP or Director Sales & Marketing. This position will have supervisory responsibilities in accordance with division policies while ensuring all sales associates/consultants have required certifications as mandated by state or local jurisdictions.

Duties and Responsibilities

• Meet or exceed division set sales goals. Coach and assist sales staff with sales closings to achieve desired department goals.
• Manage and oversee the activities of on-site sales staff for assigned communities
• Support division goals to obtain division overall customer satisfaction rate of 100%
• Recruit, train, evaluate, manage, mentor and retain sales staff
• Ensure proper staffing in communities
• Perform on-site reviews and evaluations
• Manage contract process; accuracy and timely ratification (as applicable). Enforce company policies to include contract agreements and starts paperwork to ensure all is completed correctly and timely.
• Ensure compliance of pricing and sales release guidelines; coordinate the administration of change orders, special option requests to ensure communication with appropriate departments
• Confirms incentives for neighborhoods and update CMA’s together with community sales consultants. Confirms through the CMA that DRB is positioned correctly with product/house plan, standard features and options offered to best match buyer profile per community.
• Maintain knowledge of competitive market and suggest strategies to increase customer base
• Assist in the coordination of opening and closing of new communities
• Provide input regarding the advertising/marketing needs of the communities. Confirm community signage and offsite weekend directional include correct message and company branding.
• Partner with corporate marketing and Director Sales & Marketing on advertising
• Champion Realtor outreach campaigns (breakfasts, lunches, office presentations)
• Must have valid driver’s license for travel to off-site events and division communities

Qualifications: Knowledge and Skills

• Excellent verbal and written communication skills
• Professional appearance
• Excellent presentation skills
• Demonstrated problem solving and negotiation skills
• Well organized and self-directed
• Strong interpersonal skills, customer service driven
• Displays a friendly, enthusiastic, approachable manner

Education and Work Experience

• Bachelor’s degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in new home sales; or combination of education and equivalent work experience.
• Prior experience in new home sales preferred but not required.
• As required by law, must be a licensed Real Estate Agent