Area Sales & Customer Support Coordinator

Southern States LLC

Georgia

On-site

USD 52,000 - 72,000

Full time

3 days ago

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Job summary

Southern States LLC is seeking an Area Sales Coordinator in Georgia to support Area Sales Managers by handling customer inquiries and orders from quote to delivery. You will ensure accurate PO verification, quotes, and data entry in Salesforce, while maintaining open communication with Reps, customers, and engineering teams.

The role emphasizes professional communication, strong organization, and timely reporting.

Qualifications

3+ years of customer service/inside sales experience required.
Bachelor’s degree preferred – Business, Engineering.
Ability to communicate professionally with internal and external customers on all levels.
Excellent organizational and time management skills.

Responsibilities

Process emails from Reps and customers.
Provide quotes as requested – enter information into SalesForce and Opportunity folders.
Verify Purchase Orders for their area and supply correct information for order entry.
Convey information requests (HCIs) from Engineering to Reps and customers. Send reminders and track information flow.
Monitor the progress of approval drawings (HCAs) between Engineering and customers. Supply assistance when necessary.
Liaison with Engineering, Production, and Shipping concerning orders in their territory.
Communicate with Reps and customers on any order delays.
Provide reports for customers as required – weekly/monthly/on request.
Prepare special invoicing that may be required for their customers.
Attendance of necessary meetings and participation in conference calls.
Other duties as assigned.