Area Retail Supervisor for Leadership Growth

External Ocean State Job Lot

Windham (CT)

On-site

USD 29,000 - 32,000

Full time

14 days+

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Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Willimantic, CT is seeking a Retail Store Area Supervisor -(Key Carrier) for a full-time on-site role. The position offers an hourly rate and involves supervising daily store operations, merchandising, and leading a team to ensure outstanding customer experiences.

The role emphasizes freight flow, customer engagement, and growth opportunities under a Team Leader. Required include retail experience, availability for nights/weekends, and physical tasks; company perks include

Qualifications

1 or more years professional experience in other retail environments required.
Prior customer service experience, training experience, and prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments is preferred.

Responsibilities

Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment.
Bridge the gap between customers and corporate customer service, ensuring effective resolution for all.
Promote Company-wide customer initiatives (e.g., donations, loyalty programs, promotions).
Create effective work schedules for your assigned area.
Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment.
Support training for store associates in your area, fostering opportunities for growth across all levels.
Manage merchandise presentation, ensuring timely adherence to Company guidelines.
Maintain accurate signage and ticketing, exercising control through proper ordering, backroom stock management, and sales floor flow.
Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks.
Identify, separate, and display priority items effectively.
Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns in accordance with Company policies.
Uphold all store safety and maintenance standards.
When designated, supervise store operations, including opening and closing procedures.
Operate a cash register as needed.
Adhere to all Company policies and procedures.