Area Quality Manager - Packaging & Continuous Improvement

Smurfit-Westrock; Texas; On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401k with match

Tuition reimbursement

Employee discounts

Employee referral bonus

Job summary

Smurfit Westrock in Texas is seeking an Area Quality Manager to focus on compliance, customers, and continuous improvement to create a total quality culture and reduce quality costs in line with best practice.

You will lead quality systems, CAPA investigations, audits, and improvement initiatives across sites, train employees on GMP/FSC standards, and drive supplier/customer quality performance to meet demanding specifications.

Qualifications

• 5+ years at a senior or management level in Quality
• Industry experience in corrugate, folding carton, or paper
• Knowledge of GMP and auditing standards
• Demonstrated change leadership and continuous improvement
• Supervisory experience
• Experience validating new equipment and processes
• Strong problem-solving and root cause analysis
• Customer relations and data presentation skills

Responsibilities

• Ensure high-quality product supply to customers
• Maintain and improve quality systems and adherence to standards
• Lead quality improvement projects and CAPA investigations
• Draft and implement changes to quality systems, SOPs and policies
• Manage customer complaints and investigations
• Lead site audits (external, internal, customer) and facilitation of customer communications
• Promote total quality philosophy and right-first-time culture
• Develop Integrated Quality Management System (QMS) including QMS, environment, health and safety
• Support introduction of new equipment and validation processes
• Provide data and reports to sites, customers and corporate
• Identify and drive continuous improvement initiatives to reduce costs and improve margins
• Deliver GMP, Quality and FSC training to employees

Skills

Quality management

Root cause analysis

Six Sigma

Project management

Leadership

Auditing

Education

Bachelor’s degree in quality or business-related discipline

High School Diploma or GED

Job description

Smurfit Westrock in Texas is seeking an Area Quality Manager to focus on compliance, customers, and continuous improvement to create a total quality culture and reduce quality costs in line with best practice.

You will lead quality systems, CAPA investigations, audits, and improvement initiatives across sites, train employees on GMP/FSC standards, and drive supplier/customer quality performance to meet demanding specifications.