Area Operations Manager — Lead Teams & Delivery Quality

Amazon; Edwardsville (IL); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon is seeking an Area Manager in Edwardsville, IL to lead a team of hourly workers and drive safety, quality, productivity, and on-time customer deliveries. You will engage the team during shifts to meet performance targets across First/Middle/Last mile operations and collaborate with Safety, Engineering, and HR to implement objectives.

Required are 2+ years in people-management and a Bachelor's degree or equivalent (or 2+ years Amazon experience).

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives
• Lift up to 49 pounds and stand/walk up to 12 hours
• Work in variable temperatures and weather conditions
• Climb and descend stairs at sites with stairs

Skills

Employee management

Performance management

Leadership

Customer service

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon is seeking an Area Manager in Edwardsville, IL to lead a team of hourly workers and drive safety, quality, productivity, and on-time customer deliveries. You will engage the team during shifts to meet performance targets across First/Middle/Last mile operations and collaborate with Safety, Engineering, and HR to implement objectives.

Required are 2+ years in people-management and a Bachelor's degree or equivalent (or 2+ years Amazon experience).