Area Operations Leader - Drive Safety and Delivery Excellence

Amazon; Waukegan (IL); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon is seeking an Area Manager in Waukegan, IL to lead a team of hourly staff, uphold safety and quality, and ensure on-time customer deliveries across the First/Last mile workflow. You will mentor teammates, monitor performance, and coordinate with Safety, Engineering, and HR to meet business goals.

This role requires flexibility to cover weekends/nights/holidays, lifting up to 49 pounds, and standing for long shifts in varying temperatures.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Team leadership

Performance management

Shift scheduling

Cross-team collaboration

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Area Manager in Waukegan, IL to lead a team of hourly staff, uphold safety and quality, and ensure on-time customer deliveries across the First/Last mile workflow. You will mentor teammates, monitor performance, and coordinate with Safety, Engineering, and HR to meet business goals.

This role requires flexibility to cover weekends/nights/holidays, lifting up to 49 pounds, and standing for long shifts in varying temperatures.