Area Operations Manager - Lead & Deliver Excellence

Amazon Inc.; Rialto (CA); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Health insurance

RSUs and stock options

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Rialto, CA seeks an Area Manager to lead a team of hourly workers and drive safety, quality, attendance, and performance. You’ll work across Safety, Engineering, Loss Prevention, and HR to achieve delivery promises and customer satisfaction.

Responsibilities include coaching teams, maintaining performance metrics, and adapting to site variations. The role requires flexibility for weekends, nights, and holidays, with emphasis on leadership and customer service

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in variable and potentially loud environments
• Adapt to sites with stairs and outdoor loading areas

Skills

People management

Leadership

Flexibility

Communication

Education

Bachelor's degree or equivalent

Amazon experience (blue badge/FTE)

Job description

Amazon.com Services LLC in Rialto, CA seeks an Area Manager to lead a team of hourly workers and drive safety, quality, attendance, and performance. You’ll work across Safety, Engineering, Loss Prevention, and HR to achieve delivery promises and customer satisfaction.

Responsibilities include coaching teams, maintaining performance metrics, and adapting to site variations. The role requires flexibility for weekends, nights, and holidays, with emphasis on leadership and customer service