Area Operations Leader — People & Performance

Amazon Inc.; Lebanon (TN); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC in the United States is seeking an Area Manager to lead a team of hourly workers, ensuring safety, quality, productivity, and on-time customer deliveries across our fulfillment network.

You will collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to meet business objectives, while managing shift-based responsibilities and ergonomics in diverse environments.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

Employee management

Performance management

Lean techniques

Customer service

Communication

Education

Bachelor's degree or equivalent

2+ years Amazon experience (blue badge/FTE)

Tools

Lean process

Six Sigma

Kaizen

Job description

Amazon.com Services LLC in the United States is seeking an Area Manager to lead a team of hourly workers, ensuring safety, quality, productivity, and on-time customer deliveries across our fulfillment network.

You will collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to meet business objectives, while managing shift-based responsibilities and ergonomics in diverse environments.