Area Operations Manager: Lead Campus Cafés & Develop Leaders

Saxbys; Philadelphia (Philadelphia County); On-site; USD 50,000 - 61,000; Full time

Job summary

Saxbys in Philadelphia, PA, seeks an Area Operations Manager to coach four Saxbys cafes (Drexel University and West Chester University). You’ll develop Student CEOs from hire through term, and ensure success across three pillars: team development, community leadership, and financial management.

Responsibilities include building the talent pipeline, owning the guest experience, training cafe staff, reviewing P&L, managing labor and inventory, and serving as the campus liaison for landlords and

Qualifications

• 2+ years of foodservice management experience, OR at least 6 months as Saxbys CEO, SCEO, or Certified-level team member.
• Multi-unit management experience is a big plus.
• A passion for hospitality and servant leadership.
• Strong written and verbal communication skills.
• Regular travel between cafes with a valid driver's license.

Responsibilities

• Build the talent pipeline by staffing, nominating and interviewing SCEO candidates.
• Own the guest experience with quality checks and hospitality leadership.
• Train and coach cafe staff; ensure SOPs are followed and performance improved.
• Lead the numbers: approve schedules, build labor models, read and defend P&L.
• Manage inventory and ordering; review PARs for every cafe.
• Be the campus liaison with landlords, facilities, and auxiliary services.
• Open new cafes and lead operations during setups and openings.
• Track local market and campus trends to head off problems.

Skills

Foodservice management

Strong written and verbal comunicação

Travel between cafes

Driver's license

Job description

Saxbys in Philadelphia, PA, seeks an Area Operations Manager to coach four Saxbys cafes (Drexel University and West Chester University). You’ll develop Student CEOs from hire through term, and ensure success across three pillars: team development, community leadership, and financial management.

Responsibilities include building the talent pipeline, owning the guest experience, training cafe staff, reviewing P&L, managing labor and inventory, and serving as the campus liaison for landlords and