Student CEO (SCEO) - ROBERT MORRIS UNIVERSITY

Saxbys; Moon Township (Allegheny County); On-site; USD 20,664 - 27,552; Part time

Job summary

A student-centred cafe is seeking a Student CEO (SCEO) to oversee all aspects of operations at the Moon Township location. This role offers undergraduate students real-world entrepreneurial experience and the opportunity to develop leadership skills through team development and community engagement. Applicants should be enrolled as undergraduate students and exhibit Saxbys' core values.

Qualifications

• Ability to work 30-40 hours per week during cafe operating hours.
• Prior Saxbys cafe experience preferred.
• Demonstrated leadership experience in academic, professional, or volunteer settings.
• Experience in customer service, hospitality, or retail preferred.

Responsibilities

• Oversee cafe operations and lead a high-performing team.
• Drive profitability through managing sales growth and costs.
• Represent the brand on campus and engage with the community.

Skills

Leadership skills

Team building

Community engagement

Financial management

Customer service

Adaptability

Education

Completed at least one year of undergraduate studies

Job description

Overview

Student CEO (SCEO) at Robert Morris University oversees all aspects of a Saxbys cafe operation, gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with ownership of a business while developing leadership skills across team development, community engagement, and financial management.

Location: Moon Township, PA; In-person at assigned cafe. Accepting applications for Spring 2026 and future semesters.

What You Will Own

• Team Development: Build and lead a high-performing team through recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.
• Community Leadership: Establish the cafe as a community cornerstone through hospitality, partnerships, and initiatives that demonstrate Saxbys' commitment to making life better.
• Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and operational efficiency while maintaining high product quality and guest experience.
• Brand Representation: Serve as the face of Saxbys on campus, communicating the company\'s mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.

Who You Will Support

• Operations Lead: Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to improve operations.
• Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.
• Recruiting Team: Assist in identifying, recruiting, and developing talent for cafe positions and future Student CEO succession planning.

Who You Will Supervise

This position will supervise around 20 direct reports depending on the size of the cafe for that semester.

What Success Looks Like

• Cafe achieves or exceeds budgeted revenue targets
• Cafe operates at or above budgeted Net Operating Income
• 30%+ of cafe staff are developed into Team Leads
• Guest satisfaction metrics consistently above 4.5/5

Where You Excel

• Developer of Individual Contributors
• Master of Prioritization
• Adaptable to Change
• Autonomous Problem Solving

What You Have Done

• Completed at least one year of undergraduate studies
• Prior Saxbys cafe experience preferred
• Demonstrated leadership experience in academic, professional, or volunteer settings
• Experience in customer service, hospitality, or retail preferred

What is Required

• Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities
• Must be an undergraduate student of the partner organization in good academic standing
• Ability to work 30-40 hours per week during cafe operating hours
• Able to stand, walk, and smile for extended periods
• Able to stoop and kneel
• Push, pull, lift or carry up to 35 lbs
• Ascend or descend ladders, stairs, ramps

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the voluntary self-identification survey. Completion is voluntary and will not affect hiring decisions. Information is confidential.

As set forth in Saxbys\' Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under applicable law.

Additional voluntary disability information forms and explanations may be provided as part of OFCCP compliance. This content is informational and intended for applicants.