Operations Area Lead: Safety, Quality & Delivery

Amazon; Chino (CA); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon is hiring an Area Manager in California (Chino) to lead a team of hourly staff and drive safety, quality, attendance and performance. You’ll collaborate with safety, engineering, loss prevention, and HR to meet delivery promises and business goals.

Requirements include 2+ years in people and performance management, a relevant degree or equivalent experience, and flexibility for weekends/nights. The role involves lifting, stairs, and variable temperatures, with full benefits and RSU

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee and performance management

Customer service

Communication

Interpersonal skills

Lean process

Kaizen

Six Sigma

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s degree in Engineering/Operations/SCM or related field

Job description

Amazon is hiring an Area Manager in California (Chino) to lead a team of hourly staff and drive safety, quality, attendance and performance. You’ll collaborate with safety, engineering, loss prevention, and HR to meet delivery promises and business goals.

Requirements include 2+ years in people and performance management, a relevant degree or equivalent experience, and flexibility for weekends/nights. The role involves lifting, stairs, and variable temperatures, with full benefits and RSU