Area Operations Leader — Multi-Unit Growth & Guest Experience

Lucky Strike Entertainment; Milford (CT); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Employee Stock Purchase Program

Employee Assistance Program

Paid Vacation & Holidays

Job summary

Lucky Strike Entertainment is seeking an Area Manager of Operations to lead multiple centers, develop General Managers, and drive the operational and financial performance necessary for growth across the brand. You will guide and coach local leadership, analyze performance data, and ensure guest satisfaction while executing company initiatives.

The ideal candidate has 5+ years of multi-unit leadership in entertainment or hospitality, a proven track record in sales and financial results, and a

Qualifications

• 5+ years of multi-unit leadership in high-volume entertainment, hospitality, or food and beverage.
• Proven record of driving sales growth and financial performance.
• Experience developing General Managers into stronger operators.
• Strong financial management across multiple P&Ls, including budgeting, forecasting, labor, and margins.
• Data-driven approach to identifying operational gaps and building corrective plans.
• Willingness to travel frequently and work nights, weekends, and holidays.

Responsibilities

• Oversee operational execution, financial performance, and guest experience across multiple centers.
• Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth.
• Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle.
• Support sales initiatives, event programs, marketing execution, and staffing strategies across your area.
• Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams.
• Partner with regional leaders to execute companywide initiatives and share operational best practices.

Skills

Multi-unit leadership

Sales growth

GM development

Financial acumen

Data-driven

Travel flexibility

Job description

Lucky Strike Entertainment is seeking an Area Manager of Operations to lead multiple centers, develop General Managers, and drive the operational and financial performance necessary for growth across the brand. You will guide and coach local leadership, analyze performance data, and ensure guest satisfaction while executing company initiatives.

The ideal candidate has 5+ years of multi-unit leadership in entertainment or hospitality, a proven track record in sales and financial results, and a