Area Manager of Operations

Lucky Strike Entertainment; Milford (CT); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Employee Stock Purchase Program

Employee Assistance Program

Paid Vacation & Holidays

Job summary

Lucky Strike Entertainment is seeking an Area Manager of Operations to lead multiple centers, develop General Managers, and drive the operational and financial performance necessary for growth across the brand. You will guide and coach local leadership, analyze performance data, and ensure guest satisfaction while executing company initiatives.

The ideal candidate has 5+ years of multi-unit leadership in entertainment or hospitality, a proven track record in sales and financial results, and a

Qualifications

• 5+ years of multi-unit leadership in high-volume entertainment, hospitality, or food and beverage.
• Proven record of driving sales growth and financial performance.
• Experience developing General Managers into stronger operators.
• Strong financial management across multiple P&Ls, including budgeting, forecasting, labor, and margins.
• Data-driven approach to identifying operational gaps and building corrective plans.
• Willingness to travel frequently and work nights, weekends, and holidays.

Responsibilities

• Oversee operational execution, financial performance, and guest experience across multiple centers.
• Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth.
• Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle.
• Support sales initiatives, event programs, marketing execution, and staffing strategies across your area.
• Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams.
• Partner with regional leaders to execute companywide initiatives and share operational best practices.

Skills

Multi-unit leadership

Sales growth

GM development

Financial acumen

Data-driven

Travel flexibility

Job description

Why Lucky Strike?

Who We Are

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us - we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

The Role

As an Area Manager of Operations, you will lead multiple centers, develop your General Managers, and drive the operational and financial performance that keeps the business growing, moving as easily through field leadership as through performance data.

What You'll Do

• Oversee operational execution, financial performance, and guest experience across multiple centers
• Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth
• Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle
• Support sales initiatives, event programs, marketing execution, and staffing strategies across your area
• Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams
• Partner with regional leaders to execute companywide initiatives and share operational best practices

What You'll Bring

• 5 or more years of multi-unit leadership experience in high-volume entertainment, hospitality, or food and beverage
• A proven record of driving sales growth and financial performance across multiple locations
• Demonstrated success developing General Managers into stronger operators
• Advanced financial acumen across multiple P&Ls including budgeting, forecasting, labor, and margin optimization
• A data-driven approach to identifying operational gaps and building plans that fix them
• Willingness to travel frequently and work flexible schedules including nights, weekends, and holidays

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation, Paid Sick Leave, and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

Pay & Benefits

The pay range for this position is $125,000 - $135,000 per year, depending on qualifications. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including dental insurance, vision insurance, life insurance, disability insurance, 401(k) retirement plan, employee stock purchase program, employee assistance program (EAP), paid vacation, paid holidays, and paid sick leave. More details regarding benefits are available here: Lucky Strike Entertainment Benefits