Area Operations Leader for BottleDrop Centers

Oregon Beverage Recycling Cooperative; Oregon (WI); On-site; USD 85,000 - 105,000; Full time

Job summary

Oregon Beverage Recycling Cooperative is seeking an Operations Manager to oversee BottleDrop Redemption Centers in a defined geographic area. You will supervise supervisors, train staff, and ensure daily operations meet safety, quality, and efficiency standards.

The role includes hiring, onboarding, safety training, scheduling, budget adherence, and routine equipment maintenance. A strong background in OSHA practices, inventory control, and customer service is required, with 25% travel to sites.

Qualifications

• Be familiar with OSHA and HR practices.
• Hiring and coaching experience to ensure safe work environment with retention.
• Cash handling experience.
• Experience working within budgetary constraints.
• Experience with light industrial equipment and conveyors.
• Excellent customer service and conflict resolution skills.
• Strong verbal and written communication with internal/external partners.
• Ability to prioritize multiple projects and meet deadlines.
• Attention to detail and accuracy.
• Proficiency with Microsoft Office Suite.
• Ability to manage people, delegate, and oversee performance.
• Experience coaching direct reports and resolving conflicts.
• A current driver's license and acceptable driving history is required.

Responsibilities

• Oversee operations for assigned geographical areas including equipment maintenance, facility cleanliness, and efficient processing of materials.
• Supervise, train and coach BottleDrop Supervisors and Trainers to meet daily tasks and company standards.
• Screen applications, interview, select and onboard candidates for BottleDrop Center positions.
• Coordinate new employee orientations and safety training.
• Review and approve team schedules and electronic timecards within labor budget.
• Evaluate performance issues and apply discipline as needed.
• Ensure centers provide a positive and safe environment for associates and customers.
• Ensure cleanliness and safety standards across centers.
• Conduct audits and cash counts to verify cash handling and operations.
• Troubleshoot and maintain equipment (RVMs, pay stations, kiosks, printers, etc.).
• Oversee supply inventory and monthly orders.
• Load/unload with pallet jacks; operate floor scrubber.
• Escalate HR issues to HR with urgency including Workers Comp and leaves.
• Enforce OSHA safety standards and OBRC policies including Lock Out Tag Out.
• Use PPE appropriately and wear hi-visibility gear outdoors.
• Other duties as assigned.

Skills

OSHA knowledge

Hiring & coaching

Cash handling

Budgeting

Light industrial equipment

Customer service

Verbal & written communication

Project prioritization

Attention to detail

Microsoft Office

People management

Coaching direct reports

Driver's license

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Conveyors & floor equipment

Job description

Oregon Beverage Recycling Cooperative is seeking an Operations Manager to oversee BottleDrop Redemption Centers in a defined geographic area. You will supervise supervisors, train staff, and ensure daily operations meet safety, quality, and efficiency standards.

The role includes hiring, onboarding, safety training, scheduling, budget adherence, and routine equipment maintenance. A strong background in OSHA practices, inventory control, and customer service is required, with 25% travel to sites.