Area Manager: Lead High-Impact Operations Team

Amazon Inc.; San Marcos (TX); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Texas is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, attendance, and performance across shifts. You will ensure orders are delivered on time and to the right location while collaborating with Safety, Engineering, Loss Prevention, and HR to meet business goals.

The role requires 2+ years of people management, a Bachelor's degree or equivalent (or 2+ years with Amazon), and flexibility to work weekends, nights, or holidays in a

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Team leadership

Communication skills

Customer service

Lean principles

Education

Bachelor’s degree or equivalent

Engineering/Operations/Supply Chain degree

Job description

Amazon.com Services LLC in Texas is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, attendance, and performance across shifts. You will ensure orders are delivered on time and to the right location while collaborating with Safety, Engineering, Loss Prevention, and HR to meet business goals.

The role requires 2+ years of people management, a Bachelor's degree or equivalent (or 2+ years with Amazon), and flexibility to work weekends, nights, or holidays in a