Area Operations Lead - People & Performance

Amazon Inc.; Kent (WA); On-site; USD 83,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC is hiring an Area Manager to lead a team of hourly associates and drive safety, quality, and on-time delivery performance. You will engage staff during shifts, develop plans with cross-functional partners, and ensure customer orders are fulfilled accurately and promptly.

The role requires managing a diverse team, lifting up to 49 pounds, and standing for extended periods in a dynamic warehouse environment.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet business objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.
• Work in varied noise levels and temperatures in delivery stations.

Skills

Team leadership

Customer service

Communication

Lean/Six Sigma

Education

Bachelor's degree or equivalent

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com Services LLC is hiring an Area Manager to lead a team of hourly associates and drive safety, quality, and on-time delivery performance. You will engage staff during shifts, develop plans with cross-functional partners, and ensure customer orders are fulfilled accurately and promptly.

The role requires managing a diverse team, lifting up to 49 pounds, and standing for extended periods in a dynamic warehouse environment.