Area Manager - Romulus, MI

DeKalb County Economic Development Corporation; Romulus (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

DeKalb County Economic Development Corporation is seeking an Area Manager for our WW Operations network in the United States. You will lead a team of hourly workers, ensuring safety, quality, attendance, and performance targets are met while customer orders are delivered accurately and on time.

The role requires mentoring staff, collaborating with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to implement plans that achieve business objectives.

Qualifications

• Experience leading hourly workforce and driving safety, quality, and productivity.
• Ability to collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Physical ability to lift up to 49 pounds and perform repetitive movements.
• Stand/walk for up to 12 hours during shifts.
• Work in variable temperatures and noisy environments.
• Occasional climbing stairs.

Responsibilities

• Lead and mentor hourly associates to meet safety, quality, and delivery goals.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with cross-functional teams to develop plans to meet business objectives.
• Ensure customer orders are delivered on time to the right location.
• Adapt to site variations and ongoing growth as new operations launch.

Job description

Sales & Business Development · Full-time

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements:

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

2179 Sycamore Road, Unit #102
DeKalb, IL 60115
Ph: 815.895.2711
[e-mail]