Area Manager II - Lead Operations & Team Excellence

Amazon Inc.; Ruskin (FL); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is seeking an Area Manager in Ruskin, FL to lead a team of hourly associates and drive safety, quality, and on-time delivery performance. You will engage the workforce, mentor colleagues, and collaborate with Safety, Engineering, and HR to meet business objectives.

Responsibilities include managing throughput, coaching 20+ staff, lifting up to 49 pounds, and standing up to 12 hours. The role requires flexibility, strong communication, and a focus on customer satisfaction

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 20+ employees
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
• Excellent customer service, communication, and interpersonal skills
• A Bachelor's or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Performance management

Team leadership

Lean

Kaizen

Six Sigma

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree

Engineering/Operations degree

Job description

Amazon.com Services LLC is seeking an Area Manager in Ruskin, FL to lead a team of hourly associates and drive safety, quality, and on-time delivery performance. You will engage the workforce, mentor colleagues, and collaborate with Safety, Engineering, and HR to meet business objectives.

Responsibilities include managing throughput, coaching 20+ staff, lifting up to 49 pounds, and standing up to 12 hours. The role requires flexibility, strong communication, and a focus on customer satisfaction