Area Manager II - Lead Operations & Safety

Amazon.com Services LLC; Baton Rouge (LA); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC in Baton Rouge is seeking an Area Manager to lead a team of hourly employees, ensuring safety, quality, and on-time delivery. You will engage employees during shifts and collaborate with Safety, Engineering, Loss Prevention, QA and HR to meet business objectives.

The role requires lifting up to 49 pounds, standing for long hours, and flexibility for weekends/nights. Amazon offers comprehensive benefits and growth opportunities in a dynamic environment.

Qualifications

• 2 years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2 years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1 year of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20 employees; experience with process improvements (Lean, Kaizen, Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or related field.
• Industry experience across retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to meet objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment with variable noise, temperatures, and conditions (delivery stations may be outside).
• Continuously climb and descend stairs where applicable.

Skills

People management

Team leadership

Customer service

Communication

Flexible schedule

Education

Bachelor's degree or equivalent

Master’s degree in related field

Tools

Kaizen

Six Sigma

Lean

Job description

Amazon.com Services LLC in Baton Rouge is seeking an Area Manager to lead a team of hourly employees, ensuring safety, quality, and on-time delivery. You will engage employees during shifts and collaborate with Safety, Engineering, Loss Prevention, QA and HR to meet business objectives.

The role requires lifting up to 49 pounds, standing for long hours, and flexibility for weekends/nights. Amazon offers comprehensive benefits and growth opportunities in a dynamic environment.