Area Manager II — Lead & Elevate Delivery Ops

Amazon.com; Suffolk (MS); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon is seeking an Area Manager in Suffolk, VA to lead a team of hourly associates and drive safety, quality, attendance, and performance on shift. You will engage the team, sustain high service levels, and ensure orders are delivered accurately and on time.

The role covers first/middle/last mile workflows and requires flexibility for weekends and night shifts. You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to meet business objectives, lifting up to 49 pounds and

Qualifications

• 2+ years of employee and performance management experience.
• Flex schedule including weekends, nights, and/or holidays.
• Bachelor's degree or international equivalent, OR 2+ years of Amazon experience, OR 6+ years of Military Experience.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Skills

Performance management

Leadership

Customer service

Communication

Interpersonal skills

Flexibility

Education

Bachelor's degree or international equivalent

Military experience equivalent

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon is seeking an Area Manager in Suffolk, VA to lead a team of hourly associates and drive safety, quality, attendance, and performance on shift. You will engage the team, sustain high service levels, and ensure orders are delivered accurately and on time.

The role covers first/middle/last mile workflows and requires flexibility for weekends and night shifts. You will collaborate with Safety, Engineering, Loss Prevention, QA, and HR to meet business objectives, lifting up to 49 pounds and