Area Manager, Funeral Home Operations & Growth

sci; Santa Ana (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

sci seeks an experienced Funeral Home Manager for our Santa Ana location. You will drive financial and operational performance, develop annual plans with Market Leadership, and ensure regulatory compliance while delivering compassionate service to families.

You will lead a frontline team, foster staff development, and collaborate on improvements, building strong community relationships. Proficiency in MS Office and budgeting is essential.

Qualifications

• High School Diploma or equivalent required.
• At least twelve (12) hours college courses in Finance & Accounting strongly preferred.
• Embalming Licensure may be required depending on state/provincial regulations & requirements.
• Seven+ years industry experience with progressive responsibility; funeral home management experience.

Responsibilities

• Develop annual business plan and budget with Market Leadership.
• Monitor and achieve annual operational goals and make sustainable decisions.
• Approve expenditures and invoices including overtime.
• Manage day-to-day operations to ensure on-time services and client expectations.
• Ensure compliance with laws and company policies; establish location goals.
• Develop, communicate, and monitor goals, processes, and procedures.
• Lead frontline supervisors and present company strategies to staff.
• Collaborate on resource sharing and improvements; drive operational enhancements.
• Maintain facilities and budgeting for repairs; ensure safety and quality standards.
• Develop a strong, trusted team; address issues with actionable feedback.
• Screen candidates, hire/promote skilled staff, and manage pay and growth.
• Collaborate with HR through disciplinary actions and development plans.
• Engage with community and leadership to expand brand presence.

Skills

Financial acumen

Interpersonal skills

Cultural sensitivity

Communication skills

Education

High School Diploma or equivalent

12 hours college courses in Finance & Accounting

Tools

MS Office

Job description

sci seeks an experienced Funeral Home Manager for our Santa Ana location. You will drive financial and operational performance, develop annual plans with Market Leadership, and ensure regulatory compliance while delivering compassionate service to families.

You will lead a frontline team, foster staff development, and collaborate on improvements, building strong community relationships. Proficiency in MS Office and budgeting is essential.