Area Manager, Fulfillment Operations

ZipRecruiter; Conyers (GA); On-site; USD 65,000 - 70,000; Full time

Job summary

A leading global supply chain and fulfillment platform seeks an Area Manager to lead and develop a team in their Conyers, GA fulfillment center. This role emphasizes continuous learning, collaboration, and operational excellence, contributing to both team and company growth. The ideal candidate will have a strong background in people management and operational leadership, with a focus on fostering employee engagement and ensuring safety compliance. Join a dynamic team that values diverse experiences and encourages accountability.

Benefits

Medical, Dental, Vision & Life Insurance

Paid Maternity/Parental Leave

Flexible Time Off

Paid Sick Leave

Floating Holidays and Wellness Days

401K Match

Qualifications

• 2+ years of people management in a high-volume 3PL environment.
• Experience in ecommerce, retail, or manufacturing.

Responsibilities

• Manage and develop a team of 30+ warehouse associates.
• Drive process improvements and ensure a safe work environment.
• Own operational metric reporting and implement improvements.

Skills

Leadership

Analytical Skills

Decision-Making

Education

Degree in Business, Operations, Supply Chain

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Job description

Job Description

As a member of the ShipBob Team, you will...

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company, and personal growth. By tackling complex problems and exploring creative solutions, you'll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders: ShipBob values collaboration and support, where team members and leaders are committed to helping each other succeed. We set high standards and prioritize transparency at all levels. Our environment fosters trust, open communication, and mutual respect, motivating our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our results-driven culture empowers everyone to contribute to our mission with a clear understanding of their impact and accountability. Success is measured tangibly, allowing team members to see the positive outcomes of their work and celebrate shared victories.

Location: 2107 Eastview Parkway NE, Suite 200, Conyers, GA 30013

Shift: 8:00am - 4:30pm, Monday - Friday

Role Description:

The Area Manager is a people-first leader responsible for managing and developing a team of leads and associates in our fulfillment centers. They will drive process improvements, ensure a safe work environment, track operational performance, foster employee engagement, and develop their team. This role offers exposure across departments and shifts, contributing to operational and cultural excellence, and supporting our growth and scalability. The role reports to the Operations Manager, Fulfillment Operations.

What you'll do:

• Manage, build, and develop a team of 30+ warehouse associates (Temp and FTE).
• Review weekly work forecasts and identify productivity requirements.
• Partner with other Area Managers to balance labor and meet goals.
• Own operational metric reporting and implement improvements.
• Ensure teams are trained, understand metrics, and perform effectively.
• Develop Lead talent with necessary tools, training, and resources.
• Foster employee engagement through activities and programs.
• Review and approve associate timecards daily.
• Serve as the contact for escalated issues and resolve them effectively.
• Support safety programs and OSHA compliance.
• Comply with food safety and other relevant policies.
• Additional duties as necessary.

What you'll bring:

• 2+ years of people management and operational leadership in a high-volume 3PL fulfillment environment, with experience in ecommerce, retail, or manufacturing.
• Degree in Business, Operations, Supply Chain, or related field.
• Proficiency with Microsoft Outlook, Teams, and Excel.
• Strong analytical skills and KPI tracking experience.
• Basic knowledge of Lean and Six Sigma.
• Performance management and talent development skills.
• Decision-making under pressure.
• Ability to navigate ambiguity and plan with stakeholders.
• Willingness to work rotating shifts and non-traditional hours.

Perks & Benefits:

• Medical, Dental, Vision & Life Insurance
• Paid Maternity/Parental Leave
• Flexible Time Off
• Paid Sick Leave
• Floating Holidays and Wellness Days
• 401K Match
• Company Careers Page
• Follow us on Instagram (@lifeatshipbob)

Salary Range: $65,000–$70,000 base, with total compensation $50,363 - $83,938, plus discretionary bonus opportunity.

#LI-EZ1

We value diverse experiences and encourage candidates from all backgrounds to apply, even if your experience is close to the listed requirements.

About You:

We seek energetic high performers who thrive in a dynamic, collaborative, results-driven environment. Embracing accountability, humility, and a willingness to tackle complex supply chain challenges is essential.

Learn more about our core values on our Culture page.

About Us:

ShipBob is a leading global supply chain and fulfillment platform for SMBs and Mid-Market ecommerce merchants, with a network spanning the US, Canada, Mexico, UK, Europe, and Australia. Backed by top investors, we are a fast-growing Chicago-based tech company.

We are an equal opportunity employer committed to diversity and inclusion, prohibiting discrimination and harassment in all forms.