Area Manager — Flexible Shifts & Ops Leadership

Amazon Inc.; Kansas City (KS); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon Inc. is hiring an Area Manager in the United States to lead a team of hourly staff across a fast-paced fulfillment network. You will drive safety, quality, attendance, and performance while coordinating with cross-functional teams to meet delivery promises and customer expectations.

You will oversee shifts, mentor staff, handle shift scheduling, and adapt to varying site conditions. This role requires strong communication, a focus on metrics, and collaboration with Safety, Engineering,

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean, Kaizen, Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to plan objectives.
• Lift up to 49 pounds and perform physical tasks.
• Stand/walk for up to 12 hours during shifts.
• Work in a variable noise and temperature environment.
• Climb and descend stairs where applicable.

Skills

Leadership

Team management

Customer service

Lean techniques

Education

Bachelor's degree or equivalent

Engineering/Operations/Logistics degree

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon Inc. is hiring an Area Manager in the United States to lead a team of hourly staff across a fast-paced fulfillment network. You will drive safety, quality, attendance, and performance while coordinating with cross-functional teams to meet delivery promises and customer expectations.

You will oversee shifts, mentor staff, handle shift scheduling, and adapt to varying site conditions. This role requires strong communication, a focus on metrics, and collaboration with Safety, Engineering,