Area Manager – Field Service & Growth Leader

American Textile Company; Long Beach (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Competitive Pay

401(k) plan with up to 4% match

Company sponsored pension plan

Medical, Dental and Vision Insurance

Disability and Life Insurance

Paid time off

Referral program

Vision insurance

Job summary

American Textile Maintenance Co. is seeking an Area Manager to directly manage our customer facing Service team.

The role requires a minimum of 5 years’ leadership experience and a solid customer service background across 4–5 routes in Southern California. Responsibilities include coaching team members, driving service performance, maintaining customer contracts, and training staff on sales techniques while ensuring high customer satisfaction.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred in Business Administration, Communication.
• Minimum 5 years active driving experience.
• Proficient in Excel and other Microsoft Office products.
• Experience in industrial sales or customer service.
• Excellent business writing and presentation skills.

Responsibilities

• Lead and coach service team members; manage performance of a 4–5 route operation.
• Provide leadership by fostering a safe working environment and resolving customer issues.
• Maintain customer contract renewals; train team on effective sales techniques.
• Attend customer sites with service reps; support pick-up/delivery as needed.
• Drive company vehicle and handle lifting and movement of products; perform managerial duties.

Skills

5 years active driving experience

Strong work ethic

Results oriented

Organized

Excellent business writing skills

Excellent presentation skills

Microsoft Excel / Office proficiency

Education

Associate’s degree

Bachelor’s degree preferred in Business Administration/Communication

Tools

Microsoft Excel

Microsoft Office

Job description

American Textile Maintenance Co. is seeking an Area Manager to directly manage our customer facing Service team.

The role requires a minimum of 5 years’ leadership experience and a solid customer service background across 4–5 routes in Southern California. Responsibilities include coaching team members, driving service performance, maintaining customer contracts, and training staff on sales techniques while ensuring high customer satisfaction.