Area Manager - RMC Long Beach

American Textile Company; Long Beach (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Competitive Pay

401(k) plan with up to 4% match

Company sponsored pension plan

Medical, Dental and Vision Insurance

Disability and Life Insurance

Paid time off

Referral program

Vision insurance

Job summary

American Textile Maintenance Co. is seeking an Area Manager to directly manage our customer facing Service team.

The role requires a minimum of 5 years’ leadership experience and a solid customer service background across 4–5 routes in Southern California. Responsibilities include coaching team members, driving service performance, maintaining customer contracts, and training staff on sales techniques while ensuring high customer satisfaction.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred in Business Administration, Communication.
• Minimum 5 years active driving experience.
• Proficient in Excel and other Microsoft Office products.
• Experience in industrial sales or customer service.
• Excellent business writing and presentation skills.

Responsibilities

• Lead and coach service team members; manage performance of a 4–5 route operation.
• Provide leadership by fostering a safe working environment and resolving customer issues.
• Maintain customer contract renewals; train team on effective sales techniques.
• Attend customer sites with service reps; support pick-up/delivery as needed.
• Drive company vehicle and handle lifting and movement of products; perform managerial duties.

Skills

5 years active driving experience

Strong work ethic

Results oriented

Organized

Excellent business writing skills

Excellent presentation skills

Microsoft Excel / Office proficiency

Education

Associate’s degree

Bachelor’s degree preferred in Business Administration/Communication

Tools

Microsoft Excel

Microsoft Office

Job description

$70,304 a year plus potential quarterly bonus if all goals are met after a 90-day probational period.

We are Southern California’s leader in uniform and linen services – family owned and operated since 1932.

Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations.

Republic Master Chefs services the restaurant, hospitality and tourism industries in Southern California, from San Diego to Palm Springs to Santa Barbara and everywhere in-between. We provide restaurant table linens, chef coats, cook shirts and pants, server uniforms, aprons and kitchen towels, butcher coats, sheets, bath towels, mats, mops, restroom services, and many other supplies. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships.

Republic Master Chefs is seeking an Area Manager to directly manage our customer facing Service team. The ideal candidate will have a minimum of 5 years’ experience leading teams, a solid customer service background, to include face to face interactions and service oriented business relationships. Responsibilities include leading and coaching team members; managing the overall performance of a team 4-5 routes; providing leadership by fostering a safe working environment; successful resolution of customer related issues; maintain customer contract renewals; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Republic Master Chefs products in and out of customer accounts while maintaining the highest service and goodwill to customers; performing managerial duties.

Skills/Qualifications:

• An Associate’s degree is required, a Bachelor's Degree preferred in Business Administration, Communication,
• 5 years active driving experience
• Excel and other Microsoft products
• Up to 5 years of Management experience
• Experience in industrial sales or customer service
• Excellent business writing skills
• Excellent presentation skills

Qualities and leadership characteristics:

• Strong work ethic
• Results oriented
• Organized

Our Benefits include:

• Competitive Pay
• 401(k) plan with up to 4% match
• Company sponsored pension plan
• Medical, Dental and Vision Insurance Package
• Disability and Life Insurance Package
• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Job Type:

• Full-time

$70,304 per year

• 401(k)
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday and some Saturdays

Supplemental pay types:

• Commission pay/Bonus after 90-day probation period

Ability to commute/relocate:

Long Beach, CA 90804: Reliably commute or planning to relocate before starting work (Required)

Work Location:

American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.