Area Manager: E-Commerce Fulfillment Leader

ID Logistics

Richmond (VA)

On-site

USD 63,000 - 75,000

Full time

4 days ago

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Benefits offered by this job

Bonus opportunity

PTO and sick time

Medical, dental and vision insurance

401(k) matching

Corporate holidays

Job summary

ID Logistics US is seeking an Area Manager in Henrico, VA to lead a team in a high-volume fulfillment environment. You will drive safety, quality, productivity, and customer service while coaching frontline staff and ensuring adherence to standard work.

The role emphasizes talent development, cross-functional collaboration, and continuous improvement, with GMP compliance and a customer-first mindset.

Qualifications

2–5+ years of leadership experience in warehouse, distribution, fulfillment, logistics, manufacturing, or e-commerce operations.
Experience leading hourly associates in a fast-paced, metrics-driven environment.
Bachelor's degree preferred or equivalent combination of education and operational leadership experience.
Experience with WMS and data-driven process improvement.

Responsibilities

Lead and oversee daily operations within inbound, outbound, fulfillment, or distribution.
Drive performance against safety, quality, productivity, cost, throughput, and on-time delivery.
Coach frontline associates and team leads to build a high-performance culture.
Conduct daily shift huddles, floor walks, and operational reviews.
Monitor staffing and labor to optimize performance during peak periods.
Partner with other teams to drive productivity gains and standardization.
Promote safety and GMP compliance.