Area Manager

Chewy; Wilkes-Barre (Luzerne County); On-site; USD 75,000 - 97,000; Full time

Job summary

Chewy is hiring an Area Manager for our Wilkes-Barre, PA Fulfillment Center. You will lead hourly associates in receiving, storage, and shipping, driving productivity and quality while meeting objectives.

You’ll guide day-to-day operations, coach staff, ensure safety and accuracy, and foster a positive work environment. Travel may be required; bilingual Spanish is a plus for this diverse team.

Qualifications

• Associate Degree - Bachelor’s degree preferred.
• 2-4 years’ supervisory experience in a warehouse or distribution center.
• Excellent interpersonal and written communication skills with strong attention to detail.
• Intermediate skills in Microsoft Office and timekeeping software.
• Ability to work a flexible schedule, including nights and weekends if required.
• Travel may be required; bilingual Spanish is a bonus.

Responsibilities

• Lead hourly associates in receiving, put-away, and shipping operations.
• Uphold safety, quality, and productivity standards and drive improvements.
• Coach and develop team members, monitor performance, and provide feedback.
• Ensure accurate documentation of attendance, efficiency, and safety data.
• Foster open communication and positive employee relations across shifts.
• Investigate issues, analyze data, and implement process improvements.

Skills

Supervisory experience

Interpersonal skills

Attention to detail

Flexibility

Travel availability

Bilingual in Spanish

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office

Timekeeping software

Job description

Chewy is hiring an Area Manager for our Wilkes-Barre, PA. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

Job Description

Job Description

Our Opportunity

Chewy is hiring an Area Manager for our Wilkes-Barre, PA. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

What You'll Do

• Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
• Ensure that standards are established and followed
• Work actively with associates to ensure success
• Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
• Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
• Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
• Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
• Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
• Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
• Complete required documentation for tracking attendance, efficiency, behavior, and safety
• Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals

What You'll Need

• Associate Degree - Bachelors' degree preferred
• 2-4 years' supervisory experience preferably in a warehouse or distribution center environment
• Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
• Intermediate skills in working on computers - Microsoft office package and time keeping software solutions
• Ability to work flexible schedule to include nights and weekends if business require it
• Position may require travel
• Bonus: Bilingual in Spanish

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

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