Area Manager

Chewy; Clayton (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Chewy is hiring an Area Manager for the Clayton, IN Fulfillment Center. You will lead hourly associates in receiving, storage, and shipping, ensuring productivity, labor, and quality targets are met.

You will foster a positive team environment and drive improvements based on data and feedback. The role requires supervisory experience in a warehouse setting, strong communication, and flexibility for schedule and travel.

Qualifications

• 2–4 years of supervisory experience in a warehouse or distribution center environment.
• Associate degree; Bachelor’s degree preferred.
• Excellent interpersonal, oral and written communication skills.
• Proficiency with Microsoft Office and time-keeping software.
• Flexibility to work nights and weekends; travel may be required.

Responsibilities

• Lead hourly associates in receiving, storage, and shipping operations.
• Ensure standards are established and followed to meet productivity and quality objectives.
• Develop and maintain a positive work environment and recognize achievements.
• Train and orient hourly staff; monitor safety and performance.
• Investigate issues and drive process improvements through data and feedback.

Skills

Supervisory experience

Interpersonal skills

Oral and written communication

Attention to detail

Flexibility in schedule

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office

Time keeping software

Job description

Our Opportunity

Chewy is hiring an Area Manager for our Clayton, IN. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

Job Description

Chewy is hiring an Area Manager for our Clayton, IN. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

What You’ll Do

• Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
• Ensure that standards are established and followed
• Work actively with associates to ensure success
• Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
• Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
• Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
• Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
• Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
• Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
• Complete required documentation for tracking attendance, efficiency, behavior, and safety
• Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals

What You’ll Need

• Associate Degree - Bachelors' degree preferred
• 2-4 years' supervisory experience preferably in a warehouse or distribution center environment
• Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
• Intermediate skills in working on computers – Microsoft office package and time keeping software solutions
• Ability to work flexible schedule to include nights and weekends if business require it
• Position may require travel
• Bonus: Bilingual in Spanish

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

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