Area Manager

Chewy; Lewisberry (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

Chewy is hiring an Area Manager for our Lewisberry, PA Fulfillment Center. This role directs hourly associates in receiving, storage and shipping of products, and strives to meet productivity, labor and quality objectives in a fast-paced e-commerce environment.

You will coach teams, enforce standards, and drive improvements through data analysis while maintaining a safe, positive work environment. Travel may be required, and bilingual in Spanish is a bonus.

Qualifications

• 2–4 years of supervisory experience in a warehouse or distribution center.
• Associate Degree; Bachelor’s degree preferred.
• Excellent interpersonal and written communication skills.
• Strong attention to detail and accuracy.

Responsibilities

• Lead hourly associates in receiving, storage and shipping of product.
• Maintain productivity, labor and quality objectives.
• Establish and enforce standards; motivate and coach staff.
• Investigate process improvements using data and associate feedback.
• Handle safety, metrics and employee relations with open communication.
• Complete attendance, efficiency and safety documentation.

Skills

Supervisory experience

Interpersonal communication

Attention to detail

Flexible schedule

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office

Timekeeping software

Job description

Job Description

Chewy is hiring an Area Manager for our Lewisberry, PA. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

Job Description

Chewy is hiring an Area Manager for our Lewisberry, PA. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

What You'll Do

• Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
• Ensure that standards are established and followed
• Work actively with associates to ensure success
• Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
• Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
• Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
• Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
• Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
• Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
• Complete required documentation for tracking attendance, efficiency, behavior, and safety
• Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals

What You'll Need

• Associate Degree - Bachelors’ degree preferred
• 2-4 years’ supervisory experience preferably in a warehouse or distribution center environment
• Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
• Intermediate skills in working on computers – Microsoft office package and time keeping software solutions
• Ability to work flexible schedule to include nights and weekends if business require it
• Position may require travel
• Bonus: Bilingual in Spanish

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail]. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.