Area Manager

Alliance Building Services; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Stock Options

Job summary

Alliance Building Services is seeking an Area Manager to oversee janitorial operations across NYC commercial buildings. You will lead field teams, maintain contract quality, and drive operational efficiency while managing client relationships.

The role requires 3+ years of management in janitorial or related services, strong leadership, and proficiency with Office and operations systems. Monday–Friday schedule with evening hours is typical.

Qualifications

• 3+ years of management experience in janitorial, commercial cleaning, facilities, or building services.
• Proven experience supervising multiple teams, locations, or commercial accounts.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience with quality assurance, scheduling, payroll/timekeeping, employee relations, and client service.
• Proficiency with Microsoft Office and operational systems; knowledge of NYC commercial building operations and labor union practices is a plus.

Responsibilities

• Oversee daily janitorial operations and supervise Janitorial Supervisors and Forepersons across an assigned portfolio.
• Conduct regular building and quality control inspections to ensure contract compliance and high service standards.
• Monitor staffing, scheduling, attendance, timekeeping, payroll, supplies, equipment, and operational expenses.
• Address client complaints, service issues, and employee concerns while maintaining strong client and labor relations.
• Prepare and review operational reports, investigate incidents, implement corrective actions, and coordinate emergency response plans.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Payroll/timekeeping familiarity

Microsoft Office

Operational systems

Tools

Microsoft Office

Operational systems

Job description

Alliance Building Services is one of New York City's most trusted and fastest-growing building services firms, backed by nearly 30 years of industry expertise. We are driven by a commitment to excellence, built on the pillars of professional integrity, responsive service, and a strong investment in our people. At Alliance, we believe in building lasting partnerships—not just with our clients, but with every member of our team. Our reputation for quality service and our rapid growth reflect the strength of that philosophy.

Join us and become part of a company where your contribution matters and growth is supported.

Job Skills / Requirements

We are seeking an experienced Area Manager to oversee janitorial operations across an assigned portfolio of commercial buildings throughout NYC. This role is responsible for leading field teams, maintaining quality and contract standards, managing client relationships, and ensuring operational efficiency.

Key Responsibilities

• Oversee daily janitorial operations and supervise Janitorial Supervisors and Forepersons across an assigned portfolio
• Conduct regular building and quality control inspections to ensure contract compliance and high service standards
• Monitor staffing, scheduling, attendance, timekeeping, payroll, supplies, equipment, and operational expenses
• Address client complaints, service issues, and employee concerns while maintaining strong client and labor relations
• Prepare and review operational reports, investigate incidents, implement corrective actions, and coordinate emergency response plans

Qualifications

• 3+ years of management experience in janitorial, commercial cleaning, facilities, or building services
• Proven experience supervising multiple teams, locations, or commercial accounts
• Strong leadership, communication, organizational, and problem‑solving skills
• Experience with quality assurance, scheduling, payroll/timekeeping, employee relations, and client service
• Proficiency with Microsoft Office and operational systems; knowledge of NYC commercial building operations and labor union practices is a plus

Schedule: Monday to Friday | 4:00 PM - 12:00 AM

Additional Information / Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays
• 401K/403b Plan
• Stock Options