Area Manager

Pho Prime, LLC; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Optional life insurance

Paid time off

Holiday pay

Reimbursement for travel expenses

Job summary

LAZ Parking is seeking an Area Manager to support the Director of Operations with overall financials and operational oversight for multiple locations. The role focuses on driving revenue, managing expenses, and delivering top-tier parking services 24/7.

The candidate will lead teams, develop staff, and ensure adherence to contractual requirements while coordinating with stakeholders and local authorities. A bachelor's degree and 2+ years in management are required.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 2+ years in Management role.
• Parking management experience of multiple locations is strongly preferred.

Responsibilities

• Develop and maintain client relationships to ensure business retention and increased revenue.
• Oversee and maximize customer satisfaction, manage expenses, and maintain high service standards aligned with client expectations.
• Lead, direct, and develop a team of employees, identifying high-potential staff for organizational growth.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required, including budget preparation and monthly profit/loss reviews.
• Plan and execute the opening of new locations.
• Serve as a liaison with parking patrons, stakeholders, local police, and emergency management teams.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Other duties as assigned.

Skills

Customer service

Team leadership

Coaching conversations

Communication

Problem solving

Independent work

Multi-tasking

Interpersonal skills

Education

Bachelor's Degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Job description

Compensation $70,000.00 - $80,000.00/year

Schedule Full time

Job Type Operations leadership

Description

About Us:

Here at LAZ Parking, we often say, it’s not what we do, it's the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.

The Spirit of the Position:

The Area Manager supports the Director of Operations with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Director of Operations will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.

Principle Job Duties:

• Develop and maintain client relationships to ensure business retention and increased revenue.
• Oversee and maximize customer satisfaction, manage expenses, and maintain high service standards aligned with client expectations.
• Lead, direct, and develop a team of employees, identifying high-potential staff for organizational growth.
• Daily, Weekly, Monthly, and Annual financial and operational reports as required. including budget preparation and monthly profit/loss reviews.
• Plan and execute the opening of new locations.
• Serve as a liaison with parking patrons, stakeholders, local police, and emergency management teams.
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
• Other duties as assigned.

Requirements:

Education

• Bachelor's Degree or equivalent work experience.

Experience

• 2+ years in Management role.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
• Parking management experience of multiple locations is strongly preferred.

Skills

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions.
• Excellent team building and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 10lbs.
• Ability to stand and walk for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

Compensation: This position may be bonus eligible.

LAZ also provides additional benefits such as:

• Optional life insurance
• Paid time off
• Holiday pay
• Reimbursement for approved travel expenses

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify