Area Director, Social Services & Operations Leader

Hands of Heartland, Inc.; West Point (UT); On-site; USD 85,000 - 110,000; Full time

Job summary

Hands of Heartland, Inc. in West Point, NE is seeking an Area Director to oversee day-to-day service operations across assigned areas including day services, residential services, or supported employment. The position will also act as the primary DHHS liaison for oversight inquiries and investigations.

The role requires a Bachelor’s degree in social services or related field, five years of supervisory/management experience, and a valid driver's license. Competitive salary based on experience.

Qualifications

• Bachelor’s degree in social services or related field preferred
• Five years of progressive experience working with individuals with developmental disabilities required
• Five years of management experience required
• Must have a valid driver’s license and clear driving record
• Pay is based on direct experience

Responsibilities

• Hire, train, coach, evaluate and mentor Team Members Coordinators who directly supervise Direct Support Professionals.
• Manage the operational aspects of your assigned area to ensure they operate smoothly and are in compliance.
• Undertake sound financial management to ensure area is profitable and within budget.
• Develop and maintain program operation policies and procedures to ensure compliance with state and Hands of Heartland regulations.
• Respond timely and consistently to alleged violations of rules, regulations, policies, procedures, or standards of conduct.
• Act as an independent review and evaluation body to ensure quality assurance and compliance issues or concerns are being evaluated, investigated, and resolved.
• Ensure proper reporting of violations to authorized enforcement agencies as appropriate or required.
• Maintain an effective quality assurance communication program by promoting awareness of the Standards of Conduct.
• Ensure all employees receive the appropriate training including new hire, recertifications, and in-service trainings.
• Regularly report on the operations of assigned area, progress of compliance/quality assurance efforts, or other requested reports.
• Complete all other duties as assigned

Skills

Leadership

Communication

Attention to detail

Time management

Adaptability

Education

Bachelor’s degree in social services or related field

Job description

Hands of Heartland, Inc. in West Point, NE is seeking an Area Director to oversee day-to-day service operations across assigned areas including day services, residential services, or supported employment. The position will also act as the primary DHHS liaison for oversight inquiries and investigations.

The role requires a Bachelor’s degree in social services or related field, five years of supervisory/management experience, and a valid driver's license. Competitive salary based on experience.