Area Director- West Point

Hands of Heartland; West Point (NE); On-site; USD 65,000 - 85,000; Full time

Job summary

Hands of Heartland in West Point, NE, is seeking an Area Director to oversee day-to-day service operations across area facilities, including day services, residential services, or supported employment. You will be the primary contact for DHHS oversight inquiries and investigations, with a salary based on experience.

The role requires coaching and mentoring coordinators, managing budgets, developing policies, and maintaining quality assurance.

Qualifications

• Bachelor’s degree in social services or related field preferred.
• Five years of progressive experience working with individuals with developmental disabilities.
• Five years of management experience.
• Valid driver’s license with clear driving record.
• Pay based on direct experience.

Responsibilities

• Hire, train, coach, and mentor coordinators who supervise Direct Support Professionals.
• Manage operational aspects to ensure smooth, compliant area operations.
• Undertake sound financial management to keep area profitable and within budget.
• Develop and maintain program policies to ensure compliance with state and Hands of Heartland regulations.
• Respond timely to alleged violations of rules, regulations, policies, procedures, or standards of conduct.
• Act as an independent review and evaluation body to ensure QA and compliance issues are evaluated, investigated, and resolved.
• Ensure proper reporting of violations to authorized enforcement agencies as appropriate or required.
• Maintain an effective QA communication program by promoting awareness of the Standards of Conduct.
• Ensure all employees receive appropriate training including new hire, recertifications, and in-service trainings.
• Regularly report on the operations of assigned area, progress of compliance/QA efforts, or other requested reports.
• Complete all other duties as assigned

Skills

Communication

Attention to detail

Time management

Adaptability

Conflict resolution

Confidentiality

Professional image

Microsoft Office 365

Financial management

Education

Bachelor’s degree in social services or related field

Tools

Microsoft Office 365

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Area Director- West Point

Full Time Management West Point, NE, US

21 days ago Requisition ID: 1963

At Hands of Heartland, we believe that people with developmental disabilities are people first. We at Hands of Heartland will always place the person before the program — striving daily to embody the message our name states.

Job Summary

TheArea Director is responsible for overseeing the day-to-day service operations of assigned area which may include day services, residential services or supported employment. This position will also be the primary contact for DHHS oversight inquires and investigations. Competitive salary based on experience.

Location

West Point, NE

• Effectively hire, train, coach, evaluate and mentor Team Members Coordinators who directly supervise Direct Support Professionals.
• Manage the operational aspects of your assigned area to ensure they operate smoothly and are in compliance.
• Undertake sound financial management to ensure area is profitable and within budget.
• Develop and maintain program operation policies and procedures to ensure compliance with state and Hands of Heartland regulations.
• Respond timely and consistently to alleged violations of rules, regulations, policies, procedures, or standards of conduct.
• Act as an independent review and evaluation body to ensure quality assurance and compliance issues or concerns are being evaluated, investigated, and resolved.
• Ensure proper reporting of violations to authorized enforcement agencies as appropriate or required.
• Maintain an effective quality assurance communication program by promoting awareness of the Standards of Conduct.
• Ensure all employees receive the appropriate training including new hire, recertifications, and in-service trainings.
• Regularly report on the operations of assigned area, progress of compliance/quality assurance efforts, or other requested reports.
• Complete all other duties as assigned

Education & Experience

• Bachelor’s degree in social services or related field preferred
• Five years of progressive experience working with individuals with development disabilities required
• Five year of management experience required
• Must have a valid driver’s license and clear driving record
• Pay is based on direct experience

Knowledge, Skills & Abilities

• Ability to effectively communicate clearly and concisely, both orally and in writing.
• Strong attention to detail
• Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges, and questions.
• Ability to adapt as needed in a growing environment
• Ability to handle a variety of situations and personalities
• Must maintain confidentiality and protect individual rights
• Ability to always project a caring and professional image and act as a role model to assigned team
• Knowledge of financial management, social service systems and staffing practices
• Must have strong knowledge of Microsoft Office 365, including Word, Excel, PowerPoint, and Teams

Physical Requirements

• Ability to communicate with other people in-person, by telephone, and in writing
• Ability to use verbal and physical intervention to redirect and/or restrain a person who is physically aggressive or self-abusive
• Ability to safely provide supervision and monitoring to meet the needs of people supported by Hands of Heartland
• Ability to perform repetitive tasks for extended periods of time to include but not limited to bending, stooping, sitting, and reaching
• Ability to lift up to 50 pounds as needed