Area Coordinator - East Campus

Southern Illinois University Carbondale; Carbondale (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Southern Illinois University Carbondale is seeking an Area Coordinator to provide year-round leadership for a specified campus area. The AC will supervise a comprehensive residential living program, mentor graduate and student staff, and manage on-call crisis responses in a live-on role.

The position includes supervising up to 50 student staff, coordinating staff training, and supporting guest housing during Summer Conference.

Qualifications

• Master’s degree required (or US equivalent).
• Minimum two years full-time experience coordinating residence halls.
• Experience in crisis response or high-pressure situations.
• Experience advising a student group and supervising/mentoring student staff.
• Valid driver’s license required.
• Flexible work schedule, with evenings, nights, and possible weekends.

Responsibilities

• Provide leadership and supervision of up to 50 student staff.
• Recruit, select, train, supervise and evaluate staff in various roles.
• Serve as primary point of contact for Overnight Desk Assistants (ODA).
• Monitor incidents and address behaviors through intervention strategies.
• Coordinate goals with Residence Life committees and develop a strategic plan.
• Recruit diverse candidates and coordinate staff recruitment/training.
• Promote the department's area team with Housing staff and campus partners.
• Provide training and development in community building and crisis management.
• Manage area programming and assist with student organizations.
• Adjudicate conduct cases and ensure security of living facilities.
• Oversee on-call coverage and regular business meetings.

Skills

Staff supervision

Crisis response

Leadership

Program development

Recruitment

Training

Communication

Interpersonal skills

Education

Master's Degree

Job description

The Area Coordinator (AC) provides year-round leadership and direction for one specified area of campus. The AC supervises and maintains a comprehensive, inclusive residential living program for students, developmental programs for professional staff, and may assist with summer conference guests. Area Coordinators are entry-level professionals with advanced skills in hall management, mail administration, and staff supervision, with direct supervision of graduate level staff and front-line student staff in various positions, and indirect supervision of up to 25 Resident Assistants. ACs serve in a 24/7 on-call rotation responding to professional staff inquiries and major campus crises, chair a standing departmental committee, and become competent in a computer software used by UHS, among other responsibilities.

Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.

Responsible for the co-administration and co-management of a residence hall complex housing between 500 and 2,000 students during the academic year, and assisting with guest/camp housing during the Summer Conference season.

• Provide leadership/supervision, recruit, select, train, supervise and evaluate up to 50 student staff in various roles, such as: overnight desk staff, senior/resident assistants, community assistants, and graduate assistant staff, holding regular supervisory meetings to discuss issues, as well as monitoring community wellbeing.
• Participate in the recruitment, selection, and training of full-time professional staff.
• Serve as the primary point of contact for the Overnight Desk Assistants (ODA), and the ODA program while buildings are occupied;
• Monitor and identify trends in overnight incidents, and identify ways to address behaviors through intentional behavioral intervention strategies
• Coordinate goals/goal setting for Residence Life committees in conjunction with the Assistant Director team and develop a strategic plan by which to achieve these goals.
• Recruit diverse candidates, through mentoring, during student staff selection processes, and Hall Director recruitment; assist in coordinating the recruitment, selection, and training of professional, graduate, and student staff in various positions.
• Promote the department's area team through regular contact with Housing staff, such as maintenance and custodial personnel, and other administrative staff within the department; promote positive collegiality with campus partners.
• Provide training and development for professional and paraprofessional staff members, particularly in the areas of community building, emergency procedures/crisis management, diversity, and policy implementation.
• Manage area programming in coordination with any Program Coordinators and Hall Directors of the assigned area; assist with the development and advisement of a University Housing affiliated Registered Student Organization in coordination with any Program Coordinators, Hall Directors, and Assistant Directors of their assigned area.
• Adjudicate conduct cases, utilize building access and camera systems to ensure the security of on-campus living facilities, as needed.
• Advise/oversee student leadership programs, including student leadership recruitment, leadership development, and programming budget oversight. Some travel, for state/regional/national conferences, may be available.
• Oversee other administrative tasks; serve as a co-chair on Residence Life-wide committee, as needed.
• Facilitate regularly scheduled business meetings; assist with 24-hour on call/duty coverage for residence halls.
• Conduct first-level review of ODA incidents, ensuring timely and professionally written reports,

1. The position is live-on and the incumbent will serve as essential personnel for campus emergency response.
2. Provide crisis and emergency response for individual and large-scale situations, including but not limited to the following issues: medical, emotional, social, substance abuse, verbal and physical violence, individual and interpersonal conflicts.
3. Report regular and incidental maintenance and custodial problems, vandalism and suggest upkeep and improvement to the physical structure of Housing facilities.
4. Address concerns and complaints from residents, residents' dependents, parents, staff, and community members while providing excellent customer service.
5. Supervision of student staff- includes training, mentoring, counseling, reprimanding, and termination of staff.
6. Provide guidance, direction, and vision for the area's community development and community building activities.
7. Provides direct advising for (a) campus-wide student organization/group(s)

Minimum Qualifications:

• Master’s Degree (or US equivalent)
• At least two years full-time experience coordinating/directing residence halls, at time of hire
• Experience in crisis response, or high-pressure situations
• Experience advising a student group and supervising/mentoring student staff
• Valid driver’s license required.
• Flexible work schedule, with evening, night, and possible weekends (serving on duty and staff follow-up)