Area Coordinator - East Campus

Southern Illinois University at Carbondale; Carbondale (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Southern Illinois University at Carbondale invites applications for an Area Coordinator in Residence Life. The AC provides year-round leadership for a defined area of campus housing, supervises graduate and student staff, and assists with guest housing during the Summer Conference season.

The role requires crisis-response experience and strong supervisory skills. Responsibilities include co-managing residence halls housing hundreds to thousands of students; recruiting and training staff;

Qualifications

• Master’s Degree or US equivalent required.
• Minimum two years full-time experience coordinating/directing residence halls.
• Experience in crisis response, or high-pressure situations.
• Experience advising a student group and supervising/mentoring student staff.
• Valid driver's license required.
• Flexible work schedule, with evenings, nights, and possible weekends.

Responsibilities

• Provide leadership, recruit, train, supervise and evaluate up to 50 student staff in various roles; hold regular supervisory meetings.
• Participate in recruitment, selection, and training of full-time professional staff.
• Serve as primary contact for Overnight Desk Assistants and the ODA program while buildings are occupied.
• Monitor trends in overnight incidents and develop intervention strategies.
• Coordinate goals with Residence Life committees and develop a strategic plan to achieve them.
• Recruit diverse candidates through mentoring in staff selection processes.
• Promote the department’s area team with campus partners and staff.
• Provide training and development for professional and paraprofessional staff in community building and crisis management.
• Manage area programming with Program Coordinators and Hall Directors; advise RSO development.
• Adjudicate conduct cases and ensure security through building access and cameras.
• Oversee leadership programs and travel for conferences; supervise on-call coverage.
• Conduct first-level review of incidents and ensure timely reports.

Skills

Leadership

Staff supervision

Crisis response

Student group advising

Flexible schedule

Driver's license

Education

Master's Degree (or US equivalent)

Job description

Description

The Area Coordinator (AC) provides year-round leadership anddirection for one specified area of campus. The AC supervises andmaintains a comprehensive, inclusive residential living program forstudents, developmental programs for professional staff, and mayassist with summer conference guests. Area Coordinators areentry-level professionals with advanced skills in hall management,mail administration, and staff supervision, with direct supervisionof graduate level staff and front-line student staff in variouspositions, and indirect supervision of up to 25 ResidentAssistants. ACs serve in a 24/7 on-call rotation responding toprofessional staff inquiries and major campus crises, chair astanding departmental committee, and become competent in a computersoftware used by UHS, among other responsibilities.

Salary is competitive and commensurate with qualifications andexperience, while also considering internal equity.

Examples of Duties

Responsible for the co-administration and co-management of aresidence hall complex housing between 500 and 2,000 studentsduring the academic year, and assisting with guest/camp housingduring the Summer Conference season.

• Provide leadership/supervision, recruit, select, train,supervise and evaluate up to 50 student staff in various roles,such as: overnight desk staff, senior/resident assistants,community assistants, and graduate assistant staff, holding regularsupervisory meetings to discuss issues, as well as monitoringcommunity wellbeing.
• Participate in the recruitment, selection, and training offull-time professional staff.
• Serve as the primary point of contact for the Overnight DeskAssistants (ODA), and the ODA program while buildings areoccupied;
• Monitor and identify trends in overnight incidents, andidentify ways to address behaviors through intentional behavioralintervention strategies
• Coordinate goals/goal setting for Residence Life committees inconjunction with the Assistant Director team and develop astrategic plan by which to achieve these goals.
• Recruit diverse candidates, through mentoring, during studentstaff selection processes, and Hall Director recruitment; assist incoordinating the recruitment, selection, and training ofprofessional, graduate, and student staff in variouspositions.
• Promote the department's area team through regular contact withHousing staff, such as maintenance and custodial personnel, andother administrative staff within the department; promote positivecollegiality with campus partners.
• Provide training and development for professional andparaprofessional staff members, particularly in the areas ofcommunity building, emergency procedures/crisis management,diversity, and policy implementation.
• Manage area programming in coordination with any ProgramCoordinators and Hall Directors of the assigned area; assist withthe development and advisement of a University Housing affiliatedRegistered Student Organization in coordination with any ProgramCoordinators, Hall Directors, and Assistant Directors of theirassigned area.
• Adjudicate conduct cases, utilize building access and camerasystems to ensure the security of on-campus living facilities, asneeded.
• Advise/oversee student leadership programs, including studentleadership recruitment, leadership development, and programmingbudget oversight. Some travel, for state/regional/nationalconferences, may be available.
• Oversee other administrative tasks; serve as a co-chair onResidence Life-wide committee, as needed.
• Facilitate regularly scheduled business meetings; assist with24-hour on call/duty coverage for residence halls.
• Conduct first-level review of ODA incidents, ensuring timelyand professionally written reports,

1. The position is live-on and the incumbent will serve asessential personnel for campus emergency response.
2. Provide crisis and emergency response for individual andlarge-scale situations, including but not limited to the followingissues: medical, emotional, social, substance abuse, verbal andphysical violence, individual and interpersonal conflicts.
3. Report regular and incidental maintenance and custodialproblems, vandalism and suggest upkeep and improvement to thephysical structure of Housing facilities.
4. Address concerns and complaints from residents, residents'dependents, parents, staff, and community members while providingexcellent customer service.
5. Supervision of student staff- includes training, mentoring,counseling, reprimanding, and termination of staff.
6. Provide guidance, direction, and vision for the area'scommunity development and community building activities.
7. Provides direct advising for (a) campus-wide studentorganization/group(s)

Qualifications

Minimum Qualifications

• Master's Degree (or US equivalent)
• At least two years full-time experience coordinating/directingresidence halls, at time of hire
• Experience in crisis response, or high-pressure situations
• Experience advising a student group and supervising/mentoringstudent staff
• Valid driver's license required.
• Flexible work schedule, with evening, night, and possibleweekends (serving on duty and staff follow-up)