Area Coordinator

The College of St. Scholastica; Duluth (MN); On-site; USD 52,000 - 65,000; Full time

Job summary

The College of St. Scholastica is seeking an Area Coordinator for Residential Life to oversee eight on-campus residence halls and supervise student staff.

You will support a living-learning community for ~800 students, mentor RAs, and coordinate programming and safety efforts under the Director of Residential Life. You will need a Bachelor’s degree and 1–2 years in student services or residence life, with the ability to work evenings and weekends and build rapport with a diverse student body.

Qualifications

• Bachelor’s Degree in social sciences, business management, or related field and 1–2 years of professional academic, student development, program planning, and management experience.
• 1–2 years related experience in college or university-operated residence halls, summer conferencing, or professional college student programming.
• Ability to foster a healthy and safe living-learning environment.
• Ability to work evenings and weekends, when necessary.
• Ability to build rapport with a diverse array of students.
• Ability to take initiative and work independently to carry out multiple responsibilities.

Responsibilities

• Actively support residential students by attending hall activities and campus events.
• Oversee planning, implementation, and evaluation of RA programming and community engagement.
• Establish rapport and mentor a diverse student body.
• Provide support and referrals for students’ emotional, personal, behavioral, and academic needs.
• Manage crisis situations and ensure health and safety of residents.
• Support residential curriculum with learning activity guidance and RA training.
• Assist with retention efforts and resident outreach with CARE Team.
• Coordinate room changes and manage roommate relations when needed.
• Read, understand, and explain policies; enforce them fairly.
• Supervise, coach, and evaluate RAs; recruit, select, and train RA staff.
• Develop and support student staff through motivation and accountability.
• Maintain confidentiality and privacy.
• Maintain effective communication with Director, students, parents, and campus departments.
• Coordinate Health, Maintenance, and Safety Inspections in each room.

Skills

Evenings/weekends availability

Student engagement

Rapport building with diverse students

Independent initiative

Education

Bachelor’s Degree in social sciences / related field

Master’s degree in Student Affairs (preferred)

Job description

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate’s experience, knowledge, skills, abilities, FTE, number of months worked, as well as internal equity among our team.

Job Summary

This is a twelve (12) month Residential Life position. Under the responsibility of the Director of Residential Life, the Area Coordinator is responsible for the overall operation of on campus residential areas (approximately 800 students). The Area Coordinator is a professional staff member who provides support and leadership to residential students. The Area Coordinator position supervises student staff, guides residents, facilitates relationships, manages day-to-day operations for eight buildings, and performs administrative tasks to facilitate the development of an effective on-campus living community.

Required Qualifications

• A Bachelor’s Degree in social sciences, business management, or related field; AND two (2) years of professional academic, student development, program planning, and management experience; OR an equivalent combination of education, training, and experience is required.
• One to two (1-2) years related experience in college or university-operated residence halls, summer conferencing, or professional college student programming.
• Ability to foster a healthy and safe living-learning environment
• Ability to work evenings and weekends, when necessary
• Ability to build rapport with a diverse array of students.
• Ability to take initiative, and work independently to carry out multiple responsibilities

Preferred Qualifications

• A Master’s degree in Student Affairs or a related area is preferred.

Key Responsibilities:

Three areas of responsibility

Student Development And Support

• Actively seek to become acquainted with and support residential students by attending hall activities and campus events throughout the academic year and being a visible, approachable, and accessible on-campus professional staff presence.
• Oversee the planning, implementation, and evaluation of RA programming and community engagement activities
• Effectively establish rapport, build relationships, and mentor a diverse student body while serving as a positive role model for students.
• Demonstrate sensitivity and responsiveness to students’ emotional, personal, behavioral, and academic needs; Provide support, guidance, and appropriate referrals.
• Manage in a crisis situation and diffuse conflicts, including attending to the health and safety of residents in medical, psychological, and crises/emergencies.
• Support the residential curriculum by creating learning activity guidance and training for RAs to achieve Residential Life’s educational goals and learning outcomes for residents.
• With a student-centered approach, assist with retention efforts and resident outreach in collaboration with the CARE Team.
• Support the growth and development of residents in learning to engage well in our diverse community and develop healthy relationships and lines of communication with their roommates and neighbors.
• Assist students in supporting roommate communication and relationship development. Managing roommate relations, including mediations and approving and facilitating room changes, if warranted.
• Read, understand, and explain policies and procedures
  • Be fair and consistent in the enforcement of policies and procedures
  • Occasionally, conduct investigations and disciplinary hearings.

Supervising

• Supervise, coach, and evaluate the Somers Hall RAs.
• As part of the professional staff team, recruit, select, and train RA staff.
• Develop and support student staff through best practices of motivation and accountability to guide each individual RA to develop leadership skills and grow in the position
• Hold weekly area staff meetings.
• Hold weekly/bi-weekly individual meetings with RA staff members.
• Review RA duty logs on a daily basis.
• Coordinate duty schedule for assigned on-campus residence halls, and ensure staff meet on-call expectations.
• Plan and implement RA training programs
• Maintain appropriate confidentiality and privacy

Administrative

• Maintain clear, effective oral and written communication with the Director of Residential Life, students, parents, and other campus departments in a timely manner in person, by phone, and by email.
  • Manages Google CSS calendar and email in a timely and accurate manner.
  • Attend meetings and participate in ResLife staff meetings.
• Maintain an environment within the residential facilities that is conducive to living and learning, with special attention to health, safety, and inclusion.
• Manage Room Condition Reporting process, including initial documentation of room conditions, assisting with the move-out process, assessment of damages, billing coordination, and appeal request consideration process.
• Coordinate Health, Maintenance, and Safety Inspections in each room several times each semester.
• Meet and enforce deadlines to ensure smooth operations
• Oversee budgets for designated RAs, manage purchasing card, and reconcile monthly statements.
• Facilitate and track programming in the residence halls, including gathering appropriate data for assessment.
  • Assist in compiling and recording overall assessment data.
  • Organize and facilitate, with RA staff, one campus-wide event a year with the apartment RAs and one with the Somers RAs.
• Assist with room selection process and assist with occupancy management.
  • Supervises and directs the staff in the opening and closing of housing at all breaks; assists as necessary with administrative tasks in this area.
• Work independently to plan, prioritize, schedule, and coordinate activities.
• Assist with the summer conferencing component of Residential Life.
• Other duties as assigned Serve on departmental, divisional, and campus-wide committees and complete administrative tasks and projects as assigned.
  • Assist with special events such as Orientation, Admissions Open House events, campus traditions, and large campus events.