Architectural Project Lead — Custom Ceiling Solutions

Armstrong World Industries, Inc.; Rohrerstown (PA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k match

Life insurance

Paid vacation

Sick time

Product discount programs

Fitness center

Job summary

Armstrong World Industries in Lancaster, PA, is seeking a Project Manager to manage custom ceiling projects from opportunity through completion. You will coordinate with Sales, customers, architects, contractors, distributors, vendors, and internal teams to deliver value-engineered solutions that meet design, budget, schedule, quality, and margin goals.

The role requires leading cross-functional resources, ensuring timely submittals, and maintaining high customer satisfaction.

Qualifications

• Associate's degree in business, construction management, engineering technology, project management, architecture, or a related field.
• High school diploma/GED required.
• 5-7 years of experience managing customer-facing projects, technical solutions, quotations, or project execution activities.
• Experience independently managing multiple projects, priorities, and customer requirements.

Responsibilities

• Manages all sizes of custom projects to drive cost, margin, schedule, performance, quality, and customer satisfaction.
• Leads the flow of project information between the customer and project team to ensure alignment, accuracy, and timely decision-making.
• Provides day-to-day direction to project coordinators, order prep, sample coordination, and CAD design resources to support accurate, high-quality, and timely submittals.
• Manages project risks, customer communications, project documentation, and change order activity to minimize claims and support successful execution.
• Identifies and resolves project issues, recommending actions to address schedule, quality, technical, or customer-related concerns.
• Coordinates supplier mock-ups, approval packages, routing, and signoffs to ensure projects are ready for production.
• Partners with Sales and customers to develop creative, value-engineered solutions that meet design intent, technical requirements, and budget expectations.
• Coordinates with Customer Service, inside and field sales, customers, architects, contractors, and distributors to evaluate project opportunities and support specification and quotation processes.
• Provides technical expertise during Sales calls and responds to internal and external customer inquiries related to product capabilities, installation, and project requirements.
• Reviews and interprets customer design requirements to identify feasible technical solutions, sourced vendor options, and pricing approaches.
• Prepares project takeoffs and support quotation strategies that maximize margin while meeting customer requirements.
• Coordinates with Operations and sourced vendors to ensure quotation activities are accurate, complete, and delivered on time.

Skills

Project management

Customer communications

Cross-functional collaboration

Risk management

CAD design resources

Education

Associate's degree

High school diploma

Tools

CAD software

Job description

Armstrong World Industries in Lancaster, PA, is seeking a Project Manager to manage custom ceiling projects from opportunity through completion. You will coordinate with Sales, customers, architects, contractors, distributors, vendors, and internal teams to deliver value-engineered solutions that meet design, budget, schedule, quality, and margin goals.

The role requires leading cross-functional resources, ensuring timely submittals, and maintaining high customer satisfaction.