Archibus CAFM Product Manager — Remote

CBRE, Inc.; Indianapolis (IN); Remote; USD 115,000 - 130,000; Full time

Job summary

CBRE Group, Inc. is seeking an Archibus Product Manager to own and advance the CAFM platform across a large Life Sciences/Pharmaceutical client portfolio.

You will lead administration, integrations with CBRE tech stack, and delivery of value through Archibus enhancements at multiple sites. You will translate space planning and MAC needs into priorities, collaborate with support, BI, and engineering, and ensure upgrades, data governance, and security align with CBRE standards.

Qualifications

• Bachelor's degree preferred with 5–8 years of relevant experience.
• Hands-on Archibus or comparable CAFM/IWMS platform experience.
• Experience leading system implementations or site rollouts.
• Strong understanding of space management and move/add/change processes.
• Experience building integrations via APIs, SFTP, and data feeds.
• Familiarity with SQL, native reporting, and Tableau or similar tools.
• Experience managing service tickets and backlogs.
• Ability to translate complex operational needs into technical requirements.
• Understanding data governance, user access controls, and cybersecurity.
• Excellent cross-functional collaboration and stakeholder management.
• Preferred: CAD/BIM floor plan data familiarity and Archibus certification.
• Experience in regulated environments such as life sciences.

Responsibilities

• Own and lead the Archibus platform for the client account, including roadmap development and governance.
• Serve as the Archibus system administrator, managing configuration, user access and security roles.
• Coordinate enhancement requests from internal and external customers and deliver with the support team.
• Manage all service tickets for Archibus issues and drive timely resolution.
• Understand MAC team's business processes and how they are executed in Archibus.
• Identify and recommend process optimization opportunities within Archibus.
• Manage native data reporting, SFTP, and API connections with external systems.
• Lead Archibus implementation at new client sites (requirements, floor plans, data loading, go-live).
• Own integrations between Archibus and other CBRE tech apps (IoT, CMMS).
• Maintain client relationship with space planning/workplace strategy group and Archibus data.
• Understand space planning needs and support through Archibus.
• Work with BI to develop analytics, dashboards, and tools.
• Establish data governance and run data quality audits.
• Plan Archibus upgrades and testing; manage test environments and UAT.
• Develop system docs and training materials; train users.
• Coordinate with vendor/hosting/IT for upgrades and issues.
• Define and monitor KPIs; provide executive reporting on Archibus performance.
• Ensure alignment with CBRE standards and cybersecurity; conduct access reviews.

Skills

Space management

System integrations

Ticketing backlog management

Requirements translation

Data governance

Cross-functional collaboration

Analytics

Communication

Organization

Regulated life sciences

SQL

Tableau

Education

Bachelor's Degree

Archibus certification

Tools

Archibus

CAFM/IWMS

SQL

Tableau

Job description

CBRE Group, Inc. is seeking an Archibus Product Manager to own and advance the CAFM platform across a large Life Sciences/Pharmaceutical client portfolio.

You will lead administration, integrations with CBRE tech stack, and delivery of value through Archibus enhancements at multiple sites. You will translate space planning and MAC needs into priorities, collaborate with support, BI, and engineering, and ensure upgrades, data governance, and security align with CBRE standards.