Arcade Technician Associate

Round1 Entertainment Inc; Albuquerque (NM); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Arcade time

Bowling time

Karaoke access

Food discount

Free beverage

Job summary

Round1 Entertainment Inc is seeking a part-time, non-exempt Mechanic/Technician to oversee, maintain and repair arcade and bowling machines in a busy entertainment venue.

Applicants should have a high school diploma or GED. Open availability, especially nights and weekends, is preferred. Benefits include weekly arcade play, bowling, karaoke, and discounts per shift.

Qualifications

• Two-year related experience or equivalent combination of education and experience preferred.
• Strong customer service and interpersonal skills are required.
• Ability to communicate clearly and analyze mechanical issues.

Responsibilities

• Responds to customer complaints about machine malfunctions and analyzes the root cause.
• Assists with installation, maintenance, and repairs of arcade and bowling machines.
• Identifies common problems with components like controls and audio systems.

Skills

Customer service

Interpersonal skills

Communication skills

Critical thinking

Analytical thinking

Diversity appreciation

Education

High school diploma or GED

Two-year related experience or equivalent

Job description

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician.

Overview:

The Mechanic is responsible for the operations of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines.

Applicants must have a completed high school diploma or GED.

Open availability, especially nights and weekends preferred.

Benefits:

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties:

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problem with components like controls and audio systems.

Other:

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties:

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience:

• Two-year related experience; or equivalent combination of education and experience is preferred.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

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