Arcade Manager: Lead Games & Guest Experience

Stars and Strikes Family Entertainment Centers; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay

Job summary

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager to oversee the high-volume games room, including arcade games, VR, laser tag, and bumper cars. You will lead staff, drive sales, manage a prize center, and analyze payouts to optimize profitability while delivering an exceptional guest experience.

The role requires 1–2 years of management experience, a friendly demeanor, and strong Excel/reporting skills; experience with Meriq, Tripleseat, Vector, Micros, and Embed is a

Qualifications

• 1-2 years of management experience.
• Experience in retail or sales is a plus.
• Friendly and professional demeanor.
• Ability to analyze reports and proficiency with Excel.
• Meriq, Tripleseat, Vector, Micros and Embed software knowledge is a plus.

Responsibilities

• Ensure an excellent guest experience.
• Meet and exceed arcade sales goals.
• Manage a retail-style prize store.
• Hire, train and manage hourly staff.
• Complete arcade audit.
• Analyze game payouts.
• High-end reconciliation.
• Merchandize prize store.
• Order arcade inventory.
• Organize storage room.
• Price new items.
• Test-drive new games and equipment.
• Arcade reporting.

Skills

Management experience

Retail / Sales experience

Excel proficiency

Analytical skills

Tools

Meriq

Tripleseat

Vector

Micros

Embed

Job description

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager to oversee the high-volume games room, including arcade games, VR, laser tag, and bumper cars. You will lead staff, drive sales, manage a prize center, and analyze payouts to optimize profitability while delivering an exceptional guest experience.

The role requires 1–2 years of management experience, a friendly demeanor, and strong Excel/reporting skills; experience with Meriq, Tripleseat, Vector, Micros, and Embed is a